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Session Details

​September 22, 2016, 2:00 PM ET: What's Next for Electronic Health Records?

  • John D. Halamka, MD, MS, International Healthcare Innovation Professor at Harvard Medical School, Chief Information Officer, Beth Israel Deaconess Medical Center (BIDMC)
  • Laurance Stuntz, Director, Massachusetts eHealth Institute
  • Jill Duncan, RN, MS, MPH, Executive Director, Institute for Healthcare Improvement (IHI)  

What do we want from electronic health records? Well, it all depends on who you ask. If you ask health care providers — doctors, nurses, and other practitioners — be prepared: they often have long lists of frustrations with the very tools that promised to make taking care of patients a lot more reliable, safe, and efficient. Patients often have a difficult time navigating new online portals, too. That's not to say EHRs haven't made many things better, and there's certainly no going back. But what about fixing those daily headaches and workarounds with EHRs we're now hearing so much about, and designing or redesigning the software so it better matches what health care practitioners and patients need? Is the vendor community listening? We're going to find out on the September 22 WIHI: What's Next for Electronic Health Records?

The IHI Leadership Alliance (LA) has spent the past year learning about the discontent with EHRs and has compiled a series of observations and recommendations in hopes of instigating important changes. Members of the LA also sat down with vendors and officials from the US Office of the National Coordinator for Health Information Technology (ONC) and the Centers for Medicare & Medicaid Services (CMS) this past spring to discuss widespread concerns. Among them: the digital transformation in health care has lacked sufficient input from the provider community to inform design; and pressure from government has put too much focus on regulatory compliance and documentation, which has led to rushed efforts to digitize paper records in health care most of all.

So, now what? What changes are possible and likely in the near term? That's where our terrific panel comes in, starting with John Halamka, one of the country's foremost experts on health information technology (HIT). In addition to heading up HIT at BIDMC, Dr. Halamka co-chairs the chief body in the US making recommendations about meaningful use and electronic standards harmonization. He’s got his eye on future innovations in this space.

Laurance Stuntz has the vantage point of having worked on the HIT product development side for many years before starting to help providers in Massachusetts adopt EHRs, his current role in a statewide innovation initiative.

And IHI’s Jill Duncan will explain how a group of leading health care organizations collaborated on developing a robust list of recommendations to discuss with government officials and some of the nation’s top EHR vendors. Will health care leaders be able to influence the next wave of EHR innovations? What will make it possible? Our experts have some thoughts and they want to know what you think, too. So, please join the September 22 WIHI.