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• The New York Times, December 31, 2020: This Is Why Nursing Homes Failed So Badly
  This Opinion piece takes a look at the devastating impact of the COVID-19 pandemic on nursing homes across the US and includes comments by IHI's Alice Bonner, a key advisor on the care of older adults for the Age-Friendly Health Systems initiative.
• The New York Times, December 21, 2020: Should I Have Elective Surgery in the Pandemic?
  This New York Times article looks at elective surgery during the COVID-19 pandemic, referencing a recent Harvard Business Review article ("How to Safely Restart Elective Surgeries After a COVID Spike") co-authored by IHI CEO Dr. Kedar Mate, which notes that 'basic human factors, exacerbated by COVID-19, can threaten the safety of patients and staff."
• Morning Consult, December 16, 2020: COVID-19 Sped Up the Transition to Digital Medicine: The Health Industry Says There’s No Turning Back
  In this article that looks ahead to the health care industry in 2021, IHI CEO Dr. Kedar Mate offers comments on telehealth and digital health expansion.
• HealthLeaders Media, December 10, 2020: IHI Forum 2020: Three Big Ideas
  This year's Institute for Healthcare Improvement Forum covered a range of topics, including quality improvement, health equity, population heath, patient safety, joy in work, and telemedicine. Here are some key takeaways and three big ideas.
• Patient Safety and Quality Healthcare, December 08, 2020: IHI CEO Emphasizes Need for "Curb Cut Solutions" to Patient Safety Issues
  In his keynote address at the Institute for Healthcare Improvement (IHI) Forum, IHI CEO Kedar Mate, MD, urged attendees to look for patient safety solutions that not only help marginalized populations but benefit the public at large.
• Becker's Hospital Review, October 26, 2020: The Path to Zero Harm: How to Create a Culture of Safety in the OR
  In a Oct. 20 webinar hosted by Becker's Hospital Review and sponsored by Stryker, industry leaders discussed the leadership values and management tools necessary to transform ORs into high-reliability systems. Presenters included IHI's Jessica Perlo and Frank Federico.
• Becker's Hospital Review, October 30, 2020: Under the Cover of COVID-19 News, the Epidemic of Opioid Overdoses Silently Surges
  While the COVID-19 pandemic has drastically altered health systems’ priorities, a parallel public health emergency — the national epidemic of opioid-related morbidity and mortality — has continued unabated, with almost 450,000 opioid overdose-related deaths from 1999-2018.
• FierceHealthcare, October 29, 2020: 3 Lessons High-Reliability Organizations Can Teach Us During the COVID-19 Pandemic
  Dr. Kedar Mate, IHI President and CEO, shares how some health care systems that have previously committed to becoming high-reliability organizations (HROs) have been better equipped to more quickly adapt amid the COVID-19 pandemic.
• Relias Media, October 09, 2020: Healthcare Workers Holding the Line Against Pandemic: But at What Long-Term Mental Cost?
  Health care workers may pay a mental health price for the COVID-19 pandemic, a “moral injury” not unlike soldiers returning from war, mental health experts warn. The Institute for Healthcare Improvement (IHI) is addressing these current and looming issues through a series of webinars and papers on “psychological PPE (personal protective equipment).”
• GhanaWeb, October 16, 2020: Ghana’s Sodzi-Tettey Becomes First African to Serve on Board of International Society for Quality in Healthcare
  Dr Sodzi Sodzi-Tettey, Executive Director and Head of the Africa Region of the Institute for Healthcare Improvement (IHI), has been elected to serve on the prestigious International Society for Quality in Healthcare (ISQua).
• Modern Healthcare, July 25, 2020: The Challenge of Disseminating Best Science During a Pandemic
  The medical literature is overflowing with COVID-19 articles and studies. Dr. Kedar Mate, CEO of the Institute for Healthcare Improvement, suggests in emergency situations, like now, “the best way to go probably is coordinated analysis and information dissemination from science-informed leadership.”
• MSN UK, July 16, 2020: GP Practices a "Jewel" for Track and Trace Systems, Patient Safety Expert Says
  Speaking at the Royal Society of Medicine’s weekly COVID-19 webinar, Don Berwick described the UK's GP practices as a "tremendous resource" for developing COVID-19 track and trace strategies.
• JAMA, July 16, 2020: Social Isolation: The Other COVID-19 Threat in Nursing Homes
  Research suggests the prolonged social isolation for nursing home residents could have serious health implications for older adults, including premature death. In an interview,
• HealthLeaders Media, July 08, 2020: New IHI Chief Executive: "There Is No Quality Without Equity"
  Equity is an underpinning consideration in efforts to improve US health care, says Dr. Kedar Mate, the new president and CEO of the Institute for Healthcare Improvement. Mate recently shared his perspectives on health care improvement and leading IHI with HealthLeaders.
• Modern Healthcare, June 27, 2020: Q&A: Science Must Lead Healthcare's Redesign Says New IHI CEO
  On July 1, Dr. Kedar Mate takes over as president and CEO of the Institute for Healthcare Improvement. He says that now, more than ever, the industry needs to rely on a science- and evidence-based approach to problem-solving.
• Boston Business Journal, June 23, 2020: Health Care Leaders Commit to Focus on Racial Disparities
  At an online summit hosted by the Massachusetts Coalition for Serious Illness Care, prominent Brigham and Women's surgeon and writer Atul Gawande, Blue Cross Blue Shield of Massachusetts CEO Andrew Dreyfus, and the Institute for Healthcare Improvement's Kate DeBartolo said they're committed to fixing racial disparities.
• Modern Healthcare, June 18, 2020: Telehealth Explosion Points to Need for More Research on Quality of Care Provided
  As telehealth adoption takes off in response to the COVID-19 pandemic, quality analysts and health systems claim much is still unknown about the quality of these virtual visits.
• The American Journal of Managed Care , June 15, 2020: Hopes, Worries for US Health Care in Wake of COVID-19: A Q&A With Donald M. Berwick, MD, MPP
  To mark the 25th anniversary of the American Journal of Managed Care, each issue in 2020 will include an interview with a healthcare thought leader. For the June issue, AJMC turned to Donald M. Berwick, MD, MPP, president emeritus and senior fellow at the Institute for Healthcare Improvement and former administrator of CMS.
• The Boston Globe, June 12, 2020: Forced by the Pandemic, Health Care Plunges into the Digital Age
  This new kind of medicine — called telehealth — swept across the normally change-resistant world of health care with astonishing speed. And it is transforming doctor-patient interactions in ways that will continue to evolve.
• Healthcare Innovation, June 01, 2020: Report: Complex Care Field Needs Standardized Quality Measures
  A new report from the Institute for Healthcare Improvement (IHI) recommends several steps to help establish a set of standardized quality measures for the emerging field of complex care.
• Harvard Business Review, June 05, 2020: To Solve Big Problems, Look for Small Wins
  Even if we do face a “next normal” in health care, the best way for leaders to move forward isn’t by making sweeping changes but rather by embracing a gradual, improvisational, quietly persistent approach.
• CBS 42, May 31, 2020: Top doctors, mental health experts answer your questions on ‘Coronavirus House Calls’
  Weekends at 3 p.m. CT, a panel of the nation's top health experts answer YOUR questions on the COVID-19 pandemic.
• US News & World Report, May 28, 2020: Are States Still Seeing Growth in COVID-19 Deaths?
  The number of states in a ‘growth phase’ has dwindled, but modeling still indicates the U.S. could see more than 500 coronavirus deaths per day by the Fourth of July.
• American Medical Association, May 21, 2020: Top docs offer advice, encouragement to new medical school grads
  During the virtual celebration hosted by actor/comedian Brian Unger on Facebook and YouTube, several of the nation’s leading physicians offered their insights and encouragement to the newest members of the physician family. Here’s a look at what they had to say.
• Modern Healthcare, May 02, 2020: Nursing home dashboard helps Indiana system flag COVID-19 patients
  At a health system in Indianapolis, a dashboard launched before the coronavirus pandemic has taken on a new focus in recent months.
• Modern Healthcare, May 02, 2020: Lean Management Used Improperly by Many Health Systems
  Virginia Mason Health System in Seattle was among the industry’s earliest adopters of Lean, a management process based on Toyota’s production system that focuses on identifying areas of waste to improve quality and efficiency at an organization.
• The Ghana Report, May 06, 2020: Dr Sodzi Sodzi-Tettey writes: Your first Covid-19 case arrives tonight!
  “We were not psychologically prepared,” remembers Evelyn Dowuona, Quality Manager of the facility, that once cared for over 80% of Ghana’s Covid-19 cases. With little known about the new disease, save its fear-inspiring high mortality among infected health workers in other countries, and associated stigma, the reactions were initially negative. Most health workers were very unhappy.
• PSQH, May 08, 2020: PSQH: The Podcast Episode 2 – Communicating With Patients and Families
  On episode 2 of PSQH: The Podcast, host Jay Kumar talks to Patricia A. McGaffigan, RN, MS, CPPS, vice president of safety programs at the Institute for Healthcare Improvement, about communicating with patients and families during a pandemic.
• KevinMD.com, April 25, 2020: Does joy in work matter during a pandemic?
  At a time when health care professionals across the globe are working around the clock against COVID-19, it may seem tone-deaf at best to think about joy in work.
• The Ghana Report, April 19, 2020: Dr Sodzi Sodzi-Tettey writes: Before we got the blood, she was dead!
  Without a concerted effort to maintain essential health services while combating the Covid-19 epidemic, many will die that could and should have lived.
• The Conversation Project, April 24, 2020: How to Choose a Health Care Proxy
  It's important to choose a health care proxy -- the person who will make decisions about your medical care if you become unable to make them for yourself.
• Newswise, April 08, 2020: Vanderbilt nursing students experience social distancing … and provide virtual clinical patient care
  VUSN created a virtual live-streamed learning experience with students using their instructors and Simulation Lab staff as avatars to interact with the school’s high-fidelity nursing mannequins and provide patient care.
• Kaiser Health News, April 09, 2020: COVID-19 What’s Missing In The Coronavirus Response
  Don Berwick and Kedar Mate identify areas for improvement in the response to COVID-19: data collection, strategic testing, the workforce, a clear national plan.
• HIT Consultant, April 09, 2020: COVID-19 Death Rates: Which States are Really Flattening the Curve?
  MDmetrix’s new control charts project daily deaths from COVID-19 nationally and by state, revealing which states are flattening the “daily deaths” curve.
• Brics Post, April 27, 2020: Learning from Mistakes in Pandemic Response
  During global crises like COVID-19, there is a consensus that people in all countries must unite against a disease that doesn’t stop at borders. To combat COVID-19, many states have cancelled or postponed large public events, shifted schools to online learning, and asked anyone feeling under-the-weather to self-quarantine if possible, depending on the severity of the outbreak.
• US News & World Report, April 30, 2020: U.S. News Analysis: Coronavirus Outbreak Hitting States in Waves
  The analysis of coronavirus deaths nationwide shows five states have accounted for about two-thirds of coronavirus fatalities in the U.S., and indicates deaths in other states are poised to increase as well. Policymakers can use the information to determine how best to distribute resources to slow the virus’ spread and care for those who are sick.
• News Medical, March 31, 2020: Guidelines and best practices to provide care for seniors during COVID-19 pandemic
  Our senior patients need additional measures of care and protection, and COVID-19 only exacerbates those needs. Family care providers need to be aware of the hazards COVID-19 presents to their loved ones and understand how to mitigate them.
• Health Leaders, April 01, 2020: Hospitals Must Help Clinicians With 'Second Victim Distress'
  COVID-19 has a grip on the nation. Since the first known case of COVID-19 hit Washington state in January, the number of cases, and subsequent deaths, continue to steadily rise.
• Fierce Healthcare, March 23, 2020: Berwick: We need 'progress in this country toward universal coverage'
  We caught up with Don Berwick to look back on 10 years of the ACA and weigh in on what's next.
• The New York Times Online, March 23, 2020: They Don’t Hide from the Coronavirus, They Confront It
  As the world writhes in the grip of Covid-19, the epidemic has revealed something majestic and inspiring; millions of health care workers running to where they are needed, on duty, sometimes risking their own lives.
• Catholic Health World, March 27, 2020: Ministry organizations promote advance care planning
  On April 16 CHA and the Supportive Care Coalition, along with other health care, legal and religious organizations across the country, will recognize National Healthcare Decisions Day.
• Panama Post, March 24, 2020: COVID-19 and the challenges of high-risk patients in Venezuela
  For the head of the Institute for Healthcare Improvement (IHI) in Europe and Latin America, Pedro Delgado, urgent action is required.
• BMJ Opinion, March 18, 2020: Covid-19: The painful price of ignoring health inequities
  The US is a case example of why racial, economic, and other inequities make us susceptible to pandemics. Ultimately these diseases are preventable only through social dependence and collaboration.
• Relias Media, March 11, 2020: Revisiting the 5 Domains of High Reliability
  For the past several years, there has been a keen focus in healthcare on high reliability. But how does the concept translate into actions that clinicians and administrators can use to make progress?
• Modern Healthcare, March 11, 2020: Florida eyes forcing hospitals to report safety culture surveys
  Florida lawmakers are set to pass legislation by the end of the week requiring hospitals and ambulatory surgery centers to report results from patient safety culture surveys that will be posted publicly by the state.
• Becker's Hospital Review, March 11, 2020: 50 patient safety experts to know | 2020
  The Becker's Hospital Review editorial team selected patient safety leaders for inclusion on the list based on nominations, current leadership positions and an examination of patient awards, publications and various achievements in the field of patient safety. Nominations were considered during the selection process.
• Second Wave Michigan, March 13, 2020: Michigan providers adopt age-friendly health system model to give elders better care
  Projections show that Michigan will be the first state where residents age 65 and older outnumber those under age 18 – and as a result, issues with health care effectiveness for older adults are increasingly coming to light.
• Patient Safety and Quality Healthcare, February 25, 2020: Contact-Free Continuous Monitoring: How Arnot Ogden Medical Center Protects Patients From Clinical Deterioration
  In less than a minute, a patient’s condition can worsen dramatically. And if such changes are not detected and addressed with timely, appropriate interventions, clinical deterioration can adversely affect patients’ health and well-being as well as hospital costs.
• Tri-Cities Area Journal of Business, February 18, 2020: Providence tackles provider burnout with virtual counseling
  Providence launched Telebehavioral Health Concierge for caregivers and their dependents throughout the state, including at Richland’s Kadlec. The service is now available to 40,000 employees and family members of Providence organizations and partners
• Naija 247 News Media, February 21, 2020: The quality journey in Nigerian healthcare
  The International Society for Quality in Healthcare (ISQua) has accredited the quality standards set by the Society for Quality Health in Nigeria for the purpose of evaluating healthcare facilities in Nigeria.
• Modern Healthcare, February 13, 2020: Quality often an afterthought for system, hospital boards
  As CEO of Virginia Mason Health System, Dr. Gary Kaplan sees it as his responsibility to ensure the organization’s board of directors is in-the-know on matters of safety and quality.
• American Nurse, February 08, 2020: Leading the way to professional well-being
  The National Academies convened an ad hoc 17-person committee, including nurses, physicians, pharmacists, and others, to examine scientific evidence about the causes of clinician burnout and its consequences, identify interventions that support clinician well-being, and propose a research agenda to improve the knowledge base.
• Healthcare Innovation, February 07, 2020: Providence Creates Virtual Behavioral Health Concierge Service for Employees
  The Washington State-based Providence health system has created a tele-behavioral health concierge, aiming to grant access to virtual appointments for mental healthcare when and where it is needed.
• Health Leaders, February 07, 2020: What CNOs Should Know About Millennial and Gen Z Nurses
  Millennial and Gen Z nurses cite team dynamics, professional growth opportunities, and flexible scheduling as important factors in the work environment as part of a new study.
• Omaha World-Herald Online, January 13, 2020: 'If you don't use it, you lose it': Methodist Hospital unit focuses on keeping older patients active
  For hospitals, balancing the need to keep patients safe from injurious falls while still preserving their mobility can be challenging. If patients don’t keep moving, they can get weaker.
• Modern Healthcare, January 25, 2020: Health systems try to trim waste to reduce healthcare spending
  Amid the debate about how to slow rising healthcare costs, a group of 54 healthcare organizations—many of them health systems—are working together to develop a strategy to reduce waste 50% by 2025.
• Forbes Online, January 28, 2020: Why Doctors Are Coming Where You Live — And Shop
  Convenience and accessibility are critical for better, cost-efficient health and wellness care. So, doctors, nurses and other health professionals increasingly will come to the patients’ homes, neighborhood and community.
• The Journal of the American Medical Association Online, January 29, 2020: Trauma-Informed Care May Ease Patient Fear, Clinician Burnout
  Trauma-informed care is already widely used in behavioral health, with guidance available from the US Substance Abuse and Mental Health Services Administration (SAMHSA). But it’s also increasingly being applied in other settings including primary care, obstetrics and gynecology, and emergency departments.
• Social Work Today, January 28, 2020: Age-Friendly Health Systems: What Matters Most
  Age is just one factor in health. However, as individuals get older, they most often have more, as well as more complicated, health needs, which create more opportunity for risk.
• OSHA Healthcare Advisor, January 22, 2020: Start Small to Create a Safety Culture
  Personnel in any size health care organization face massive amounts of work. This can paralyze us from trying anything new. We think we don’t have time, but just about everyone has time to start their pursuit of a safety culture.
• The New England Journal of Medicine, January 23, 2020: Advancing Safety and Equity Together
  There are persistent and widespread inequities in health outcomes in the United States based on race, sex, language, socioeconomic class, and other factors.
• Live Well Nebraska, January 13, 2020: Methodist Hospital unit focuses on keeping older patients active
  For hospitals, balancing the need to keep patients safe from injurious falls while still preserving their mobility can be challenging... If patients don’t keep moving, they can get weaker.
• OSHA Healthcare Advisor, January 15, 2020: IHI Pushes Safety as a Primary Business Strategy
  Hospital leaders must adopt safety and quality as primary business strategies, rather than regarding them as tertiary metrics that rank below finances and other stressors on the C suite’s list of top priorities.
• Relias Media, February 01, 2020: Work Culture: Breaking Down Silos, Ending the Silence
  Experts say workplace culture change — a critical issue in an era of pervasive burnout — must include leadership, but it often begins at the grassroots level with some simple but aggravating problem.
• DotMed, January 06, 2020: Tips for Managers Seeking Better Collaboration Among Healthcare Professionals
  When managers fully understand the different ways in which individuals, including themselves, identify and communicate problems and solutions, also known as influencing styles, they’ll have a much better chance of achieving successful outcomes.
• Modern Healthcare, January 09, 2020: A Living Wage for Healthcare Workers Is Essential to Achieve Health Equity
  Increasing recognition that achieving health equity is critical to delivering on the full promise of healthcare's Triple Aim has led many health systems to reimagine their contributions to improving health and well-being through their policies and practices as employers, investors and purchasers.
• The DC Line, January 10, 2020: Vital signs: Checking in on DC’s Maternal Health Care Crisis
  The spotlight on maternal health in America has grown in intensity over the last few years. There has been increased scrutiny about the care available to expectant mothers, especially in black communities where health care can be deficient.
• The New York Times, January 03, 2020: Older People Need Geriatricians. Where Will They Come From?
  The medical profession has been troubled for years by a persistent shortage of doctors who treat the oldest and sickest patients.