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• WBUR-FM, January 13, 2004: The Connection Interview with Don Berwick
  An interview with Don Berwick, clinical professor of pediatrics and health care policy at Harvard Medical School, former President and CEO of the Institute for Health Care Improvement.
• Boston Globe, December 15, 2004: Nonprofit Launches Plan to Reduce Medical Errors
  The Institute for Healthcare Improvement in Boston will try to save 100,000 patients from fatal medical errors and poor care in the next 18 months by persuading hospitals to improve in six areas.
• The New Yorker, December 06, 2004: The Bell Curve
  What happens when patients find out how good their doctors really are?
• Boston Globe Magazine, January 04, 2004: The Revolutionary
  Donald Berwick says our nation's world-class hospitals and doctors are delivering health care that is unsafe and unreliable. But his call to dismantle the system makes the medical establishment uneasy -- especially since he used to be part of it.