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• AHA Blog, December 20, 2018: Eight Takeaways and Observations from Last Week’s IHI Conference
  Jay Bhatt, DO, Senior Vice President and Chief Medical Officer, American Hospital Association, shares his reflections on the IHI National Forum.
• FierceHealthcare, December 18, 2018: Patient Harm Can Be Prevented. Here's How MedStar Health Is Doing It
  At MedStar Health, taking on patient safety has come to look a lot like treating disease.
• BMJ, December 18, 2018: For Healthcare Innovation We Need to Think Beyond “If We Just Try Harder We’ll Succeed”
  Healthcare services can be frustratingly resistant to innovation. At the recent World Innovation Summit for Health (WISH) in Qatar, discussion was focused on how we can change practice within health services in order to improve healthcare.
• Health Affairs Blog, December 17, 2018: Expanding the Serious Illness Care Team: The Conversation Nurse Model
  The aging of our population, coupled with advances in medical care, has led to people living longer with chronic conditions.
• Modern Healthcare, December 14, 2018: Berwick to Hospitals: Focus More on Health, Less on Reimbursement
  Berwick to Hospitals: Focus More on Health, Less on Reimbursement
• FierceHealthcare, December 13, 2018: Why It’s Crucial to Tap into the ‘Psychology of Change’ to Sustain Quality Improvement Efforts
  As providers push quality improvement initiatives, a key part of making those changes stick is emphasizing the human element.
• HealthLeaders, December 11, 2018: 4 Steps for Successful Complex Care Conferences
  For patients with multiple morbidities, multidisciplinary care team meetings can develop valuable approaches to effective treatment.
• FierceHealthcare, December 11, 2018: How to Demonstrate the ROI on Quality Improvement Projects
  A significant challenge in quality improvement is demonstrating the return on investment.
• FierceHealthcare, December 10, 2018: Getting Health System Boards Engaged in Quality Improvement Is Tricky. IHI Releases New Framework to Help
  Tackling quality and safety improvement in healthcare facilities is vitally important. But with its increasing complexity, health system board members may struggle to keep up.
• HealthLeaders Online, December 07, 2018: 5 Strategies for Quality Improvement Success
  IHI has developed a QI Project Management Tool to help health systems and other healthcare organizations implement quality improvement initiatives. This article features commentary from Karen Baldoza and Christina Gunther-Murphy, and summarizes the five main elements of the tool.
• Health Exec, November 28, 2018: 10 Principles of Radical Redesign of the Healthcare System
  The current environment for clinicians is “a tough time”, according to Donald Berwick, MD, MPP, president emeritus and senior fellow at the Institute for Healthcare Improvement, who spoke at the annual RSNA conference in Chicago on Nov. 26. Under pressure to convert to a value-based care system with heightened regulation, clinicians can still be at the forefront of leading a radical redesign to meet the goals of the triple aim.
• Seattle Times, November 09, 2018: At Swedish's Neuroscience Unit, Some Staff See a Better Culture; CEO Vows More Improvements
  At Swedish's Neuroscience Unit, Some Staff See a Better Culture; CEO Vows More Improvements
• STAT, November 16, 2018: US Hospitals Ignore Improving Elder Care. That's a Mistake.
  In the 21st century, health care is to elderhood as education is to childhood. But we don’t see bond measures for the “construction, expansion, renovation, and equipping” of hospitals to optimize care of old people, an investment that would surely benefit Americans of all ages.
• Home Health Care News, November 04, 2018: CVS Health Launches Effort to Make MinuteClinics More Senior Friendly
  Retail pharmacy chain CVS Health wants to provide care that is specifically tailored to older adults in its MinuteClinic locations. To do so, CVS Health is partnering with one of the top-ranked research universities in the United States and plans to draw on care principles developed through the Age-Friendly Health Systems initiative.
• Health Affairs Blog, November 08, 2018: Foundation Funding for Patient Safety
  The National Steering Committee for Patient Safety met for the first time in May 2018. Convened by the Institute for Healthcare Improvement (IHI), it aims to “develop a national blueprint to reduce patient harms” and “continue the quest to eliminate patient harm and affirm safety as a national priority."
• October 29, 2018: Report: Global Health Care Must Improve Quality to Save Lives
  Report: Global Health Care Must Improve Quality to Save Lives
• Healio.com, October 31, 2018: Quality Improvement Campaign Reduces SSIs in Hip, Knee Arthroplasties
  Quality Improvement Campaign Reduces SSIs in Hip, Knee Arthroplasties
• Repertoire, October 19, 2018: Home Care and Safety: A Difficult Match
  Home Care and Safety: A Difficult Match
• Forbes, October 23, 2018: Health Care's Physician Burnout: Is AI The Answer?
  Health Care's Physician Burnout: Is AI The Answer?
• The World News, October 16, 2018: Brazil Is in 2nd Place in Cesarean Sections and Movement Seeks to Value Normal Delivery
  Brazil Is in 2nd Place in Cesarean Sections and Movement Seeks to Value Normal Delivery
• Pontos de Vista, October 10, 2018: Health Management: Analysis and Improvement of Care Processes
  Health Management: Analysis and Improvement of Care Processes
• The Hospitalist, October 16, 2018: Protocol Violations, Missed Transfusions among Blood Delivery Errors
  Protocol Violations, Missed Transfusions among Blood Delivery Errors
• Boston Globe, October 09, 2018: Toughest Talk: Medical Students Learn to Discuss Patients' Wishes for End-of-Life Care
  Toughest Talk: Medical Students Learn to Discuss Patients' Wishes for End-of-Life Care
• CNN, October 08, 2018: Hand Sanitizer Cut Back on Young Children's Sick Days More than Washing, Study Says
  Researchers in Spain found that children who cleaned their hands with sanitizer instead of soap and water reduced their missed days of school, respiratory infections, and antibiotic prescriptions.
• La Crosse Tribune, September 28, 2018: Broad-Based La Crosse Initiative Aims for National Model vs. Addiction
  The Institute for Healthcare Improvement will lead Alliance to HEAL (Halting the Effects of Addiction Locally), a program in La Crosse County, Wisconsin, that will seek to devise and demonstrate a successful method to attack opioid addiction.
• AMA Wire, September 25, 2018: Every Doctor You've Admired Has Dealt with Burnout
  There is a physician burnout epidemic in the US.
• Healthy Debate, September 27, 2018: More Than a Third of Nurses Have PTSD; a Third of Doctors Are Burned Out. What Are We Doing About It?
  Burnout is common, as are mental health concerns and suicide, and their costs extend to patients and the system as a whole. In the U.S., these concerns recently culminated in a movement that proposes a holistic approach to health care wellness and engagement, known as “Joy in Work.”
• BMJ, September 06, 2018: Getting More Health from Healthcare: Quality Improvement Must Acknowledge Patient Coproduction
  Modelling healthcare as either a product or a service neglects essential aspects of coproduction between doctors and patients. In this essay, Paul Batalden shares his learning from 10 years of studying change.
• Modern Healthcare, September 08, 2018: Creating Value-Based Care Regardless of Payment Model
  Virginia Mason Health System has been a standard-bearer for reducing waste and creating a value-based healthcare experience no matter the payment model. Leading that drive since 2000 has been Dr. Gary Kaplan, chairman and CEO of the Seattle-based system.
• Stria News, September 17, 2018: On the Ground with Age-Friendly Health Systems
  Age-friendly health systems have the potential to improve care, reduce length of stay, empower staff and improve the bottom line. While change can be challenging, clinicians and staff in the participating health systems have embraced the process.
• Holyrood, September 19, 2018: Scotland’s National Clinical Director Jason Leitch on Changing Culture in Healthcare
  Scotland’s national clinical director explains how the tools of change can be applied in different areas.
• Inc., September 15, 2018: How One Organization Created a Movement that Transformed Healthcare
  Before you can change actions, you must first transform values and beliefs
• Donna, August 08, 2018: Humanized Delivery: Why More and More Women Choose to Give Birth in an Intense, Intimate, and Unhurried Manner
  In the era that marks the epidemic of cesareans, more and more women have been swimming against the tide, seeking to live every moment of the flood of sensations that is bringing a child to the world.
• JAMA, August 31, 2018: Crossing the Global Health Care Quality Chasm
  Despite years of investment and research, the quality of health care in every country is much worse than it should be. (JAMA article, Berwick et al.)
• Managed Care, September 03, 2018: Hey, Big Spender! Why Does Your Quality Lag So Far Behind Other Countries?
  Managed Care magazine article: The United States spends more—close to double—on health care per capita than other rich countries.
• Wall Street Journal, August 21, 2018: What Does Knee Surgery Cost? Few Know, and That's a Problem
  WSJ article
• NEJM Catalyst, August 24, 2018: Esprit de Corps: Turning Vicious Cycle Virtuous
  NEJM Catalyst article: Esprit de corps is the spirit of the body — camaraderie, engagement, and passion, interwoven with joy.
• MidiaNews, August 18, 2018: Adequate Childbirth Suite Provides Greater Autonomy for Women
  Until a few years ago, normal hospital birth had its limitations.
• Forbes, August 21, 2018: What's Next In Caring For Older People: The Age-Friendly Health System Movement
  Our healthcare system needs to rethink how we care for older adults. Article from Forbes
• PSQH Magazine, August 22, 2018: IHI Launches Maternal Care Improvement Project
  The Institute for Healthcare Improvement (IHI) has begun a three-year project that aims to improve maternal outcomes for women and babies in the U.S.
• American Journal of Managed Care, August 23, 2018: The Shift that Population Health Requires
  Summary of Soma Stout's presentation at AADE meeting
• HealthLeaders, August 17, 2018: Promoting Maternal Health with Safety Bundles, Creative Leadership
  Health Leaders article on Merck for Mothers project
• GP1, August 06, 2018: HGV Reduces Urinary Tract Infections by More Than 50 Percent
  The Hospital Getúlio Vargas (HGV) was able to reduce the density of incidence of urinary tract infection in patients hospitalized in its Intensive Care Unit (ICU) by more than 50 percent.
• AMA Wire, August 08, 2018: 6 Top Doctors Reveal What You Need to Know During Your Residency
  To offer new medical residents insight on the intangible aspects of practice, AMA Wire spoke with some of the nation’s top physicians about the lessons they wish they had known as new residents. This article summarizes their top medical residency advice.
• OR Today, August 01, 2018: The Latest Trends and Tips in Patient Safety
  OR Today article, August 1, 2018, summarizes trends in patient safety in perioperative areas and offers tips and advice from safety and clinical experts.
• Hospital Peer Review Online, July 27, 2018: New Group Seeks "Public Health Framework" for Patient Safety
  Article from Hospital Peer Review Online
• O Nortão Jornal, July 26, 2018: "Adequate Childbirth" Project Empowers Pediatricians, Nurses, and Obstetricians at Unimed
  This article highlights the work of Projeto Parto Adequado
• NEJM Catalyst, July 25, 2018: Measuring Patient Quality of Life: Time Is What Matters
  NEJM Catalyst article
• HealthLeaders, July 16, 2018: 5 Guiding Principles to Improve Home Health Safety
  This article summarizes five strategies to improve the safety of care in home health setting, as detailed in a new report from IHI.
• FierceHealthcare, July 16, 2018: Institute for Healthcare Improvement: 5 Considerations for Making Home Healthcare Safer
  In this interview on IHI's No Place Like Home: Advancing the Safety of Care in the Home report, Tejal Gandhi discusses how health care poses its own patient safety challenges that need to be addressed.
• HomeCare Magazine Online, July 18, 2018: New Report Targets Homecare Patient Safety
  This article summarizes the findings and recommendations from IHI’s report, No Place Like Home: Advancing the Safety of Care in the Home.
• Modern Healthcare Online , July 11, 2018: HHS Proposes New Ambulatory Surgery Center Safety Database
  Commentary from Tejal Gandhi is included in this Modern Healthcare piece examining the new ambulatory surgery center safety database proposed by HHS.
• NEJM Catalyst Online , July 10, 2018: Signal or Noise? Navigating Health Care Policy - Part 2
  This article in NEJM Catalyst contains a video and transcription from part two of a two-part series on the policy roundtable discussion that took place at the 2017 IHI National Forum.​
• NEJM Catalyst Online , July 03, 2018: Signal or Noise? Navigating Health Care Policy - Part 1
  This article in NEJM Catalyst contains a video and transcription from part one of a two-part series on the policy roundtable discussion that took place at the 2017 IHI National Forum.
• Becker's Hospital Review Online , July 05, 2018: 4 Main Priorities for IHI's Patient Safety Group
  This article highlights the IHI National Steering Committee for Patient Safety and the group’s four key areas of focus.
• Healthcare Informatics Online , July 06, 2018: The Value of Deploying a Social Determinants Screening Tool in EHR
  This article mentions IHI's Pursuing Equity collaborative as it relates to social determinants of health screening tools that are currently being developed for Electronic Health Records.
• Patient Safety Beat , June 15, 2018: 5 Questions: Discussing Safe Care for the Elderly with Secretary of Elder Affairs Alice Bonner
  Ths article contains an interview with Alice Bonner on her work as co-chair of an IHI expert panel focused on patient safety in home care.
• HealthLeaders Online , June 28, 2018: New Patient Safety Panel's 3-Pronged Strategy
  This article focuses on the IHI National Steering Committee for Patient Safety and discusses the committee's three primary objectives.
• India-West Online , June 28, 2018: Two Indian American Leaders Among Modern Healthcare's Most Influential Physician Executives
  Tejal Gandhi is mentioned in this article regarding her selection as one of Modern Healthcare’s 2018 Most Influential Physician Executives and Leaders.
• Harvard Business Review Online , June 18, 2018: Getting Doctors to Make Better Decisions Will Take More than Money and Nudges
  In this Harvard Business Review article, IHI is referenced as resource for health care organizations that are looking to improve organizational culture.
• Modern Healthcare Online , June 20, 2018: Amazon, JPMorgan and Berkshire crown Gawande: Does he have the Business Chops?
  Remarks from Dr. Saranya Loehrer are included in this article about Atul Gawande’s appointment to the new Buffett-Bezos-Dimon health venture in Boston.​
• WBUR-FM Online , June 21, 2018: Gawande Will Lead Boston-Based Health Co. Formed By Amazon, Berkshire Hathaway And JPMorgan Chase
  Remarks from Don Berwick are included in this article about Atul Gawande’s appointment to the new Buffett-Bezos-Dimon health venture in Boston.
• Study Finds , June 09, 2018: 1 In 5 Americans Have Fallen Victim To Medical Errors, Survey Finds
  Tejal Gandhi comments on a recent study by IHI/NPSF on patient experiences with medical error in this article.
• Trustee, June 11, 2018: Anchoring Hospitals in the Community: Growing Network of Health Systems Takes on Social Determinants
  IHI's Pathways to Population Health was mentioned in this article on health systems taking on social determinants of health in their communities.
• FierceHealthcare, June 12, 2018: 5 Steps to Ensure Your Patients—Like my Husband—Receive the End-of-Life Care They Want
  The Conversation Project's starter kit, that helps people talk about their end-of-life wishes, was highlighted in this article.
• The World News , June 04, 2018: Demand Better Services From Doctors
  This article calls for patients in Ghana to demand better services from their health care practitioners in hospitals and clinics.
• US News & World Report , June 08, 2018: A Movement to Save Millions
  The 100 Million Healthier Lives initiative was featured in this US News & World Report Q&A with IHI's Soma Stout.
• Forbes Online , June 01, 2018: Infusing Technology Into Hospital Operational Decision Making
  Commentary from an IHI blog post on hospital-wide flow was quoted in this piece on technology-based decision-support tools for health care.
• NEJM Catalyst Online , May 31, 2018: Applying Community Organizing Principles to Restore Joy in Work
  This NEJM Catalyst article by IHI’s Jessica Perlo and Derek Feeley describes four lessons from community organizing that can be applied to nurture joy in the health care workforce and deliver the quality care patients deserve.
• Daily Graphic Online , June 01, 2018: 'No Bed Syndrome' at Hospitals Inimical to Healthcare
  Several quotes from IHI's Sodzi-Sodzi Tettey on ambulatory safety are mentioned in this article on "no bed syndrome."
• HFM Online, June 01, 2018: Trending Toward Home Care: Is Our Health System Ready?
  Health care — for procedural follow-up or treating chronic conditions — is increasingly being delivered in patients’ homes. IHI’s Tejal Gandhi summarizes recommendations for improving safety in the home in this HFM Magazine article.
• Modern Healthcare Online , May 22, 2018: IHI Forms Nationwide Patient Safety Committee
  The launch of IHI’s National Steering Committee for Patient Safety has been covered in this Modern Healthcare article.
• Becker's Hospital Review Online, May 23, 2018: 50 Experts Leading the Field of Patient Safety
  This Becker's Hospital Review article contains their 2018 edition of the "50 experts leading the field of patient safety," which includes Derek Feeley and other members from the ASPPS and Stand Up for Patient Safety programs.
• POLITICO Online , May 23, 2018: A Win, Win, Win
  The launch of IHI’s National Steering Committee for Patient Safety was included in this POLITICO article.
• BBC Brasil , May 26, 2018: Creating a Monster in the Woman's Head: The Myths that can Bring Insecurity and Risks to Pregnancy
  Brazil has one of the highest cesarean rates in the world and this article discusses the myths surrounding child birth in this country. It also contains information on how c-sections can be avoided with the help of IHI.
• U.S. News & World Report , May 25, 2018: Population Health: The 'North Star' of the Triple Aim
  This article contains a Q&A with Ninon Lewis on population health and the Triple Aim.
• Strategy Consultoria Blog , May 28, 2018: Women's Health: 5/28 is a Day of Awareness of Diseases That Affect Women
  This article contains information about the partership between Agência Nacional de Saúde Suplementar (ANS) and IHI in creating the Appropriate Childbirth Project, which aims to encourage normal childbirth and raise awareness among future mothers and the entire obstetric care network about cesareans without clinical indication.
• Modern Healthcare, May 12, 2018: Providers Work to Create a Culture of Team-Based Care
  Commentary from IHI faculty member Kirsten Meisinger is included in this Modern Healthcare article on team-based care.
• American Journal of Managed Care Online , May 12, 2018: Barbara Balik on Addressing Burnout and Finding Joy in Work
  This article includes a video interview with Barbara Balik on addressing burnout and finding joy in work.
• Life & Health Advisor Online , May 16, 2018: From Conversations to Care
  This article includes new research on end-of-life care from the Massachusetts Coalition for Serious Illness Care and includes commentary from Maureen Bisognano, co-chair of the Coalition .
• Correio do Minho Online , May 04, 2018: Hospital de Guimarães Reduziu Infeções Hospitalares
  This article discusses one hospital's success in reducing hospital aquired infections with the help of using IHI's methodologies and programs.
• Pharmacy Choice , April 22, 2018: How Kindness Can Make a Difference in Cancer Care
  Six ways for health care staff to help counteract negative emotions of cancer patients are offered in this article, which may improve outcomes in cancer care.
• American Journal of Managed Care Online , April 26, 2018: Barbara Balik: Focus on System Issues, Not the Individual, to Prevent Burnout
  This article contains an interview with Barbara Balik that centers on the main causes of burnout.
• KevinMD.com , April 28, 2018: Has Patient-Centered Care Gone Too Far?
  IHI’s Forum is highlighted in this blog post by a physician who attended the event.
• WiredGov, May 02, 2018: Leading Health Care Professor Don Berwick says NHS Could be World Number One if it Integrates Care
  This article includes comments from Don Berwick on how the NHS could benefit from a parternship from all local health and care organizations.
• NHS Wales Blog , May 03, 2018: New Charter Aims to Make #QiComms an Essential Part of Quality Improvement
  This article announces the #QiComms Charter launched at the 2018 International Forum on Quality and Safety in Healthcare in Amsterdam and includes the seven principles of the charter.
• MultiBriefs, April 20, 2018: Barbara Bush’s Comfort Care Choice Spurs Crucial Conversations
  This article discusses National Healthcare Decision Day (NHDD) and its connection to IHI's The Conversation Project as it relates to Barbara Bush's comfort care decision.
• Modern Healthcare Online , April 16, 2018: No One is Free From Harm: Video Interviews With Healthcare Industry Experts
  This article contains a video interview with Dr. Tejal Gandhi, IHI Chief Clinical and Safety Officer, as part of Modern Healthcare's ongoing series, No One Is Safe From Harm.
• R7, April 08, 2018: Clínicas Goianas Aderem Projetos de Parto Humanizado Para Diminuir Indice de Cesáreas
  This article from Brazil includes the results from Phase II of IHI's Parto Adequado.
• American Journal of Managed Care Online , April 11, 2018: Barbara Balik Discusses Eliminating the Negatives of EHRs
  In this interview, Barbara Balik, EdD, MS, RN, senior faculty at the Institute of Healthcare Improvement, recognizes the positives and negatives of electronic health records.
• NEJM Catalyst , April 11, 2018: Five Keys to Leading Transformational Change in Primary Care
  The Harvard Medical School (HMS) Center for Primary Care led a 4-year initiative, called the Academic Innovations Collaborative, to transform primary care delivery in the clinics where most Harvard trainees learn how to practice primary care. IHI assisted in this initiative and this article includes the initial results.
• Globoforce Blog , March 20, 2018: Recognition a Key Driver for Healthcare Worker Engagement, HCAHPS Scores
  This article discusses what makes hospital employees – especially clinicians – happy at work and engaged in their jobs and includes commentary from Barbara Balik, RN, EdD, senior faculty at the Institute for Healthcare Improvement.
• Modern Healthcare, March 24, 2018: No One is Free From Harm: Applying lessons from perfect patient care to broader quality and safety improvement
  In this article, Dr. Donald Berwick shares a personal story that suggests that the US has a long way to go on quality and safety in health care.
• Lake County News, March 17, 2018: Sutter Lakeside Hospital Celebrates Patient Safety Awareness Week
  This article contains the experiences of Sutter Lakeside Hospital in celebrating IHI's Patient Safety Awareness Week, a week dedicated to increasing awareness about patient safety among health professionals and the public.
• BMJ, March 21, 2018: Cristin Lind and Kyle Knox: Co-producing Conferences With Patients—Challenges and Opportunities
  Cristin Lind and Kyle Knox discuss their experience of co-producing a conference with patients.
• FierceHealthcare, March 22, 2018: Industry Voices—You Can’t Protect Your Patients Without Protecting Your Workers
  In the health care industry’s drive to improve patient safety, leaders may not be paying enough attention to the safety of their workforce. This is a commentary from David Michaels, PhD, MPH, former head of OSHA and member of the IHI/NPSF Lucian Leape Institute.
• Cambridge Management Group, March 23, 2018: 5 Aspects of an Effective Hospital Chief Quality Officer
  David M. Williams, Ph.D., executive director at the Institute for Healthcare Improvement, writes in Hospital Impact about five things that make for an effective hospital chief quality officer.
• Modern Healthcare, March 11, 2018: Q&A with IHI CEO Derek Feeley: Address Clinician Burnout by Bringing Back Joy
  IHI President and CEO Derek Feeley was recently interviewed in Modern Healthcare on tackling clinician burnout. He discusses joy in work and how the recent merger between IHI and NPSF will allow the organizations to make progress by building a more systematic approach to safety.
• PSQH, March 12, 2018: Gearing Up for Patient Safety Awareness Week
  Almost a year after announcing its merger with the National Patient Safety Foundation (NPSF), the Institute for Healthcare Improvement (IHI) celebrated Patient Safety Awareness Week (PSAW). Running through March 17, the week is focused on culture of safety and patient engagement.
• The Highland Times, March 14, 2018: Work at Raigmore Hospital Improves Patient Care
  In this article, Amy Noble, senior charge nurse at Raigmore Hospital discusses how with the support of the Institute for Healthcare Improvement (IHI), they have been collecting data to help improve patient care.
• Washington Chapter of the American Academy of Pediatrics Blog, March 07, 2018: Key Learning from IHI National Forum
  In this piece, Dr. Jared Capouya reflects on the key learnings he took away from the 2017 IHI National Forum.
• AJMC In Focus Blog, March 08, 2018: If Healthcare Is a Human Right, How Do We Get There?
  This article contains the views of Donald M. Berwick, MD, MPP along with others from a session called “Single-Payer Healthcare: Is It the Right Approach for the US?” at the 2018 National Health Policy Conference of America’s Health Insurance Plans in Washington, DC.
• NEJM Catalyst, March 09, 2018: Lessons in Leadership: Della Lin
  This interview with Della Lin was recorded at the Institute for Healthcare Improvement’s 29th Annual National Forum in Orlando, Florida.
• FierceHealthcare, February 26, 2018: Three Ways to Pay Attention to Patients That Have Even More Impact Than Empathy
  This article contains three recommendations for how health care providers can better pay attention to their patients.
• JAMA, February 22, 2018: How Value-Based Medicare Payments Exacerbate Health Care Disparities
  This article discusses how Medicare’s pay-for-performance model exacerbates health care disparities.
• Allnurses.com, February 22, 2018: Why Do We Continue to Harm Patients?
  This article describes several medical errors and starts a discussion about the impact of medical error on patients and nurses.
• NEJM Catalyst, February 23, 2018: Lessons in Leadership: John Chessare
  This interview with John Chessare was recorded at the Institute for Healthcare Improvement’s 29th Annual National Forum in Orlando, Florida.
• NEJM Catalyst, February 09, 2018: Lessons in Leadership: Kevin Rooney
  This interview with Kevin Rooney was recorded at the Institute for Healthcare Improvement’s 29th Annual National Forum in Orlando, Florida.
• NEJM Catalyst, February 16, 2018: Lessons in Leadership: Kimberlydawn Wisdom
  This interview with Kimberlydawn Wisdom was recorded at the Institute for Healthcare Improvement’s 29th Annual National Forum in Orlando, Florida.
• NEJM Catalyst, February 02, 2018: Lessons in Leadership: Izabela Nowosielski
  This interview with Izabela Nowosielski was recorded at the Institute for Healthcare Improvement’s 29th Annual National Forum in Orlando, Florida.
• McKesson Blog, February 05, 2018: Reaching the Triple Aim with Pharmacy Technology
  This article discusses how health system pharmacies can use advanced pharmacy technology to help their provider organizations meet the three goals of the Institute for Healthcare Improvement’s Triple Aim.
• NEJM Catalyst, February 08, 2018: Leadership and Vision for a Culture of Safety
  This article discusses what is involved in building a culture of safety and how health care leaders, experienced or not, acquire this skill and apply it.
• Becker's Hospital Review Online, January 29, 2018: How ERs Fail Mental Health Patients: 5 Things to Know
  Researchers at the Institute for Healthcare Improvement and Oakland, Calif.-based Well Being Trust studied how mental healthcare can be integrated into EDs to understand what factors land these patients in emergency care situations. This article shares five things to know about the research.
• Healthcare IT News Online, January 31, 2018: HIMSS Analytics survey: Medication Safety Falls Perilously Short of Patient Expectations
  Patients trust that healthcare organizations will provide safe care. Unfortunately, that trust is often broken, according to the results of a survey of 1,131 patients and family members recently conducted by HIMSS Analytics and sponsored by BD. This article discusses the results and includes commentary from experts in the field.
• FierceHealthcare, February 01, 2018: Hospital Impact—The Skills That Make or Break a Chief Quality Officer
  This article discusses five levers that make an effective Chief Quality Officer (CQO).
• Health Affairs Blog, January 26, 2018: Tackling The Mental Health Crisis In Emergency Departments: Look Upstream For Solutions
  The United States is in the middle of a well-documented mental health crisis. In 2015, 127,500 Americans died from drug or alcohol-related causes or suicide. Through research and intensive pilot testing with a small group of leading health systems, this article seeks to demonstrate that health systems, in close partnership with community-based organizations, can simultaneously address both the supply and demand issues by improving care in the ED and working upstream in the community.
• U.S. News & World Report, January 16, 2018: How to Make Sure Your Doctor Understands Your Medical Condition
  This article offers tips and strategies for improving doctor-patient communication and includes information on the IHI/NPSF Ask Me 3 program.
• Hill Online, January 17, 2018: The Only Way to Battle Opioids Is to Find Holistic Approaches to Pain Management
  This article offers holistic approaches to pain management in response to the more than 60,000 Americans who died from opioids in 2017, lowering life expectancy in the United States.
• HIMSS, January 19, 2018: Solving Ambulatory Care Challenges with Electronic Health Records
  This article references an IHI blog post about Ambulatory Care Challenges and how to address them.
• Becker's Hospital Review, January 08, 2018: For Better Care, Break the Rules: 5 Tips to Get Started
  Patient safety experts from around the globe discussed the importance of breaking rules to improve clinical and administrative processes during a December 13 session at the Institute for Healthcare Improvement's National Forum on Quality Improvement in Health Care in Orlando, Florida.
• The Charlotte Observer, January 04, 2018: Only One Charlotte Area Hospital Gets a Top Score in Federal Ratings
  Carolinas HealthCare System Pineville is the only Charlotte hospital to earn a top score in newly released federal rankings. Don Goldmann, Chief Scientific Officer Emeritus for the Institute for Healthcare Improvement, said the government's star ratings are probably motivating hospitals to improve practices to avoid poor scores, which is a good thing for patients.
• Healthcare IT News, January 04, 2018: 2018 Industry Predictions from Women in Health IT Leaders
  IHI Chief Clinical and Safety Officer Tejal Gandhi says the New Year will continue to see a focus on patient safety culture. IHI and the National Patient Safety Foundation merged in May 2017 and are focused on quality improvement, health equity, patient safety and similar issues.