Flipping the Clinic: Listen to your Patients They’ll Tell You How They Want You to Care for Them

​May 21, 2014


Maureen Bisognano, President and CEO​ at the​ Institute for Healthcare Improvement (IHI)​, Instructor of Medicine at Harvard Medical School​​ and Research Associate ​at​ the Brigham and Women’s Hospital Division of Social Medicine and Health Inequalities​, ​shares insights from ​Trevor Torres, Type 1 Diabet​ic and Diabetes Evangelist, ​on the opportunity we have to flip the clinic.

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