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About IHI Collaboratives

IHI’s most intensive front-line improvement work happens in Collaboratives, nine-month programs designed for organizations committed to achieving sustainable change within a specific topic area. 


Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.
Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose.  If unapproved uses of products are discussed, presenters are expected to disclose this to participants.

Jessica McCannon, MD, has been serving as an Advisor to The Conversation Project for the past year, and has recently joined the Faculty for the Institute for Healthcare Improvement’s Conversation Ready campaign.  She is a board-certified internist and pulmonary/critical care physician, on staff at Massachusetts General Hospital (MGH), where she serves in the outpatient pulmonary clinic, the medical intensive care unit, and the respiratory acute care unit – a specialized unit for patients who have tracheostomy placement after neurologic, medical or surgical critical illness, or who require chronic mechanical ventilation for certain neuromuscular diseases.  During her training, Dr. McCannon has worked with an innovative group of scientists in the General Medicine Unit of MGH, participating in the investigation of video decision support tools in multiple clinical contexts, importantly, in critical illness.  She has studied barriers to completion of advance care directives in diverse populations and is interested in clinical decision-making, end-of-life care for critically ill patients, and improving care and patient-family-provider communication for vulnerable populations, like the chronically critically ill.  Dr. McCannon is also an active member of the Ethics Committee at MGH. 

Lachlan Forrow, MD, is a general internist and Director of Ethics and Palliative Care Programs at Boston’s Beth Israel Deaconess Medical Center; Associate Professor of Medicine at Harvard Medical School; and President of The Albert Schweitzer Fellowship. In addition, Forrow serves as a Faculty Associate at the Harvard University Program in Ethics and the Professions and is Director of the Ethics Support Service and chair of The Ethics Advisory Committee at Beth Israel Deaconess Medical Center. He has served as a member of the Harvard Medical School Human Studies Committee, chaired the Human Studies Committee of Harvard Pilgrim Health Care and, since 2000, has served as a member of the Institutional Review Board of the Harvard Cancer Center. Forrow also served as co-chair of the Expert Panel on End-of-Life Care that released the report Patient-Centered Care and Human Mortality in 2011.
Patricia Rutherford, RN, MS, Vice President, Institute for Healthcare Improvement (IHI), is responsible for managing IHI's clinical office practice redesign, improving access and flow in specialty practices, optimizing care coordination and transitions in care, and the Transforming Care at the Bedside initiative. She is also co-investigator for the STate Action on Avoidable Rehospitalizations (STAAR) initiative. Her skills include knowledge of process improvement, innovation, and idealized design; coaching clinicians, staff, and senior leaders on process improvement; and managing all aspects of large-scale performance improvement initiatives.
Kelly McCutcheon Adams, LICSW, has been a Director at the Institute for Healthcare Improvement since 2004. Her primary areas of work with IHI have been in Critical Care and End of Life Care. She is an experienced medical social worker with experience in emergency department, ICU, nursing home, sub-acute rehabilitation, and hospice settings. Ms. McCutcheon Adams served on the faculty of the U.S. Department of Health and Human Services Organ Donation and Transplantation Collaboratives and the faculty of the Gift of Life Institute in Philadelphia. She has a B.A. in Political Science from Wellesley College and an MSW from Boston College.