Always Events

The Institute for Healthcare Improvement is honored to have been chosen by The Picker Institute to assume the work of Always Events® when The Picker Institute closed its doors at the end of 2012. Picker transferred their Always Events® trademark and programmatic goals to IHI, effective January 1, 2013.

The Picker Institute has set a high standard with their work to develop and spread Always Events®, with the goal of translating person- and family-centered principles into tangible action. New approaches to communicating and collaborating with patients and families have emerged and are being piloted across multiple organizations with great success. Many examples of recent Always Events are featured in the IHI Always Events Toolkit.

IHI congratulates The Picker Institute for 27 years of service to patients and families around the world and for serving as pioneers in promoting person- and family-centered care. IHI is honored to carry on and further the work of Always Events.


Visit the Always Events Topic page