The Institute for Healthcare Improvement (IHI) is dedicated to creating a digitally accessible experience for everyone, including people living with disabilities. The work we do to provide the best user experience for everyone is ongoing, through applying the current accessibility standards as they apply to our public website.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The IHI.org website is fully conformant with WCAG 2.0 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of IHI.org. Please let us know if you encounter accessibility barriers on IHI.org:

• Phone: +1 617-301-4800
• E-mail: info@ihi.org
• Postal Address: 53 State Street, 18th Floor, Boston, MA 02109

Technical Specifications

Accessibility of ihi.org relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

The Institute for Healthcare Improvement assessed the accessibility of IHI.org using the following approaches:

• Self-evaluation