Percentage of No-Show Appointments1409855Percentage of appointments for which patients did not show.4/26/2011 11:38:15 PMFormula: Total number of no-show appointments divided by the total number of appointment Data Collection Plan On the last Then count the number of no-show appointments (numerator STS_ListItem_PublishingPageshttp://www.ihi.org/resources/Pages/Measures251772980http://www.ihi.org4/26/2011 11:38:15 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
The Crowded Clinic1435499Patients aren't showing up for their appointments at the community health center. The results? Delays, overcrowding, and mounting frustration for everyone. Can this clinic be saved?6/10/2019 3:01:26 PMBecause of this high no-show rate, every other appointment on physicians’ schedules is The main problem that everyone is experiencing in this clinic is the high rate of no-shows STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities311242700http://www.ihi.org6/10/2019 3:01:26 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Relieve the Pressure and Reduce Harm1410591New understanding about what causes pressure ulcers and how to prevent them is enabling some hospitals to dramatically reduce this age-old problem.1/14/2014 2:06:20 PMPressure ulcer incidence rates vary considerably by clinical setting — ranging from 0.4 Prevention Requires Focus Research shows that most pressure ulcers are preventable STS_ListItem_PublishingPageshttp://www.ihi.org/resources/Pages/ImprovementStories619405800http://www.ihi.org1/14/2014 2:06:20 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Early Warning Systems: Scorecards That Save Lives1410512The EWSS, experts say, could yield even more benefits for patients and hospitals by identifying deteriorating patients even earlier than a single-parameter approach such as a Rapid Response Team.5/8/2017 4:16:10 PMCardiac arrest rates, mortality rates, and lengths of stay in the intensive care unit (ICU Respiratory rate Heart rate Systolic blood pressure Conscious level STS_ListItem_PublishingPageshttp://www.ihi.org/resources/Pages/ImprovementStories1000546080http://www.ihi.org5/8/2017 4:16:10 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Moving from Volume to Value Track14200319/30/2017 1:50:38 PMThe transformational shift from volume to value is well underway and gaining steam Accelerating a health care organization’s ability to thrive in value-based care is the National STS_ListItem_PublishingPageshttp://www.ihi.org/education/Conferences/Forum2017/Pages/Forms/AllItems.aspx223812980http://www.ihi.org9/30/2017 1:50:38 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
The Sound of Two Hands Washing: Improving Hand Hygiene1410550Regularly washing one's hands is widely promoted by everyone from mothers to infection control officers to the World Health Organization as an effective means of keeping germs and illness at bay.1/27/2014 8:24:29 PMbe seen in the chart below:   “There’s no question that hand hygiene must be practiced Studies also now show that waterless, alcohol-based gels, liquids, or foams are generally STS_ListItem_PublishingPageshttp://www.ihi.org/resources/Pages/ImprovementStories377634740http://www.ihi.org1/27/2014 8:24:29 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What Zero Looks Like: Eliminating Hospital-Acquired Infections1410914As much as public awareness of the problem has grown, most patients might still be surprised to learn that infections contracted during a hospital stay are a significant cause of death in the US. Learn how hospitals have significantly reduced their monthly hospital-acquired infection rates, some down to zero.4/3/2013 10:10:10 PMnot only significantly reduced their monthly HAI rates, in some months all the way down to an infection and investigators could find no failures in care, the feeling among the staff STS_ListItem_PublishingPageshttp://www.ihi.org/resources/Pages/ImprovementStories309454430http://www.ihi.org4/3/2013 10:10:10 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
No Nursing Shortage Here1410336In an industry that considers a 10 percent national vacancy rate to be a severe shortage, the current US national average for vacant registered nurse (RN) positions stands at 11 percent. The alarm about the nursing shortage has been sounding for more than a year, and continues to get louder and more urgent.8/16/2011 7:39:35 PMthat considers a 10 percent national vacancy rate to be a severe shortage, the current US culture of continuous improvement; its unofficial motto is "Excellence Has No Finish Line STS_ListItem_PublishingPageshttp://www.ihi.org/resources/Pages/ImprovementStories104901250http://www.ihi.org8/16/2011 7:39:35 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Decrease Demand for Appointments1408653Reducing the amount of demand makes it easier for the system to absorb current or future levels of demand.5/4/2015 6:13:09 PMcan learn how to further reduce no shows by analyzing patterns related to no-show appointments Often no-show rates are highly correlated with the number of appointments that are STS_ListItem_PublishingPageshttp://www.ihi.org/resources/Pages/Changes161941410http://www.ihi.org5/4/2015 6:13:09 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Building Healthy Relationships at Alaska Native Medical Center 1410864We want to tell the world It’s not about access. Access is only a tool that helps create relationships because it breaks down barriers. Relationships are really what it’s all about.8/1/2011 8:52:02 PMAccess is only a tool that The "no-show" rate was about 25 percent And our evidence shows we have the same or better rates of diabetes control, mammograms, pap tests, colorectal STS_ListItem_PublishingPageshttp://www.ihi.org/resources/Pages/ImprovementStories2258140http://www.ihi.org8/1/2011 8:52:02 PMhtmlFalseaspx34;1634~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js

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