Low on the Totem Pole (AHRQ)1435382A medical student notices that, prior to surgery, a urinary catheter is inserted into a child without sterile prep. Being new to the OR setting, he says nothing until a few days later on rounds when the patient shows signs of infection.4/7/2014 6:57:41 PMLearning Objectives: After reading this case, students will be able to Explain the concept of authority gradient List steps that can be taken to increase communication across an STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities202813020http://www.ihi.org4/7/2014 6:57:41 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
An Extended Stay1435414A 64-year-old man with a number of health issues comes to the hospital because he is having trouble breathing. The care team helps resolve the issue, but forgets a standard treatment that causes unnecessary harm to the patient. A subsequent medication error makes the situation worse, leading a stay that is much longer than anticipated. 6/13/2017 1:33:07 PMRoss Hilliard, MD, IHI Open School Northeast Regional Chapter Leader Learning Objectives: At the end of this activity, you will be able to Explain how system failures can lead to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities492817030http://www.ihi.org6/13/2017 1:33:07 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What’s Your Working Style?1435426Kathy Duncan walks viewers through the traits and behaviors associated with four different working styles.5/26/2017 1:50:47 PMKathy Duncan, RN, Institute for Healthcare Improvement Faculty Learning Objectives: At the end of this activity, you will be able to Recognize the value of knowing your working STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities262173100http://www.ihi.org5/26/2017 1:50:47 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can You Be an Effective Team Leader?1435411In a new IHI Open School short, management expert Bob Pozen shares six behaviors that can make any team leader more effective. 10/19/2016 8:44:48 PMChief Quality Officer Professional Development Program Begins February 5, 2020 | Boston, MA Health care organizations need dedicated leaders to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities240592320http://www.ihi.org10/19/2016 8:44:48 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What Are Seven Ways to Engage Clinicians in QI?1435487One of the biggest challenges of improving quality within health care is engaging clinicians in the work. Clinicians have demanding schedules, high stress levels, and pressure from payers and accreditors. IHI's Dr. Don Goldmann shares how you can you inspire these busy colleagues to join your improvement work.5/26/2017 2:29:10 PMA Good First Step to Any Improvement Project   Mentor Me: Tips on How to Find — and Use — a Mentor   PDSA Cycles: From CLABSIs to Cucumbers Learning Objectives: At the end of STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities288111950http://www.ihi.org5/26/2017 2:29:10 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What’s the Secret to Running Effective Meetings?1435478MIT lecturer Bob Pozen, the author of Extreme Productivity Boost Your Results, Reduce Your Hours, shares practical tips on when to call a meeting, how to prepare for a meeting, and how to effectively lead a meeting.5/26/2017 2:13:12 PMChief Quality Officer Professional Development Program Begins February 5, 2020 | Boston, MA Health care organizations need dedicated leaders to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities314562320http://www.ihi.org5/26/2017 2:13:12 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can Mr. Potato Head Help Teach PDSA?1435516David Williams explains the genesis of the Mr. Potato Head exercise he created to teach audiences all over the world about PDSA cycles.5/26/2017 2:45:16 PMChief Quality Officer Professional Development Program Begins February 5, 2020 | Boston, MA Health care organizations need dedicated leaders to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities240242430http://www.ihi.org5/26/2017 2:45:16 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What Does Coordinated Care Look Like?1435466In this video, IHI’s President Emeritus and Senior Fellow Don Berwick, MD, MPP, tells the story of seeing a 4-year-old boy with acute asthma. What followed was “music” to Berwick.5/26/2017 2:11:01 PMDonald Berwick, MD, MPP, President Emeritus and Senior Fellow, Institute for Healthcare Improvement Learning Objectives: At the end of this activity, you will be able to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities295643060http://www.ihi.org5/26/2017 2:11:01 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can Disruptive Behavior Be Harmful?1435422Physician Kevin Stewart explains how he accidentally hurt a patient when he was trying to avoid a confrontation with his foul-tempered supervisor. He offers advice for people who find themselves on the receiving end of disrespectful behavior.5/26/2017 1:50:32 PM Stewart, MB, FRCP; Medical Director, Winchester Hospital, UK; Health Foundation/IHI Quality Improvement Fellow Learning Objectives: At the end of this activity, you will be able STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities6854760http://www.ihi.org5/26/2017 1:50:32 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Code Blue - Where To? (AHRQ)1435379A code blue is called on an elderly man with a history of coronary artery disease, hypertension, and schizophrenia hospitalized on the inpatient psychiatry service. Housestaff covering the code team do not know where the service is located, and when the team arrives, they find their equipment to be incompatible with the leads on the patient.4/8/2014 8:55:12 PMLearning Objectives: After reading this case, students will be able to List several ways to improve the effectiveness of code teams Description: A code blue is called on an elderly STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities438112820http://www.ihi.org4/8/2014 8:55:12 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js

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