How Do You Use a Driver Diagram?56110A driver diagram, explains Don Goldmann, MD, IHI’s Chief Medical and Scientific officer, is a “simple, visual, somewhat intuitive display to help you understand where you’re going with your work.” Goldmann’s latest Open School Short explains the purpose and value of a driver diagram — a tool that can help you with anything from losing weight to protecting your patients from infection 5/26/2017 1:58:09 PMA Good First Step to Any Improvement Project Mentor Me: Tips on How to Find — and Use — a Mentor PDSA Cycles: From CLABSIs to Cucumbers Don Goldmann, MD, Chief Medical and Scientific STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities649203470http://www.ihi.org5/26/2017 1:58:09 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Priority Matrix: An Overlooked Gardening Tool56083Don Goldmann is a well-known physician, educator, and … gardener? In this short video, Goldmann invites us into his home garden and uses a priority matrix — a useful tool in any improvement work — to determine which types of kale he plans to grow next year.5/24/2017 5:22:57 PMImprovement Advisor Professional Development Program Begins February 2, 2021 | Online The Institute for Healthcare Improvement (IHI), in conjunction STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo237651300http://www.ihi.org5/24/2017 5:22:57 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can We Define “Quality” in Health Care?55894In this video, IHI’s Former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform in the United States and spread around the world.5/26/2017 1:50:25 PMBecome a change agent with the IHI Open School and learn more about how you can improve the health of your community today Finding and Creating Joy in Work April 6, 2021 | IHI STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities581597470http://www.ihi.org5/26/2017 1:50:25 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can the Teach-Back Method Improve Outcomes?55960Dr. Calvin Chou demonstrates how to use teach-back, a simple method to confirm and reinforce the patient’s understanding of important information.5/24/2017 5:33:07 PMHow Can You Build Quick Rapport with Patients How Do You Build a Shared Agenda with Patients How Can Providers Elicit Patient Perspectives and Respond with Empathy STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities16791880http://www.ihi.org5/24/2017 5:33:07 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can CLABSIs and Cucumbers Teach PDSA?56033In a new IHI Open School Video Short, IHI's Dr. Don Goldmann explains the science behind the Plan-Do-Study-Act (PDSA) cycle, using central line-associated bloodstream infections (CLABSIs) and cucumbers as his subjects.5/26/2017 2:12:23 PMA Good First Step to Any Improvement Project Mentor Me: Tips on How to Find — and Use — a Mentor Goldmann, MD, Chief Medical and Scientific Officer, Institute for Healthcare STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities360442680http://www.ihi.org5/26/2017 2:12:23 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What’s the Difference Between Research and QI?56024Dr. James Moses, IHI Open School Academic Advisor, explains how improvement and research methodology can contribute differently toward the same cause.5/26/2017 2:10:39 PMJames Moses, MD, MPH; Medical Director of Quality Improvement, Boston Medical Center Learning Objectives: At the end of this activity, you will be able to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities483674490http://www.ihi.org5/26/2017 2:10:39 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Do You Involve Patients in Improvement?55928Patient and Family Advisory Councils are critical to improving care. But they take time to develop. What can you do today to involve patients in improvement?5/24/2017 5:35:01 PMBarbara Balik, RN; IHI Senior Faculty, Common Fire Healthcare Consulting Learning Objectives: At the end of this activity, you will be able to Explain why “asking one now” can STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities6743240http://www.ihi.org5/24/2017 5:35:01 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Why Do Errors Happen? How Can We Prevent Them?56005Millions of people suffer every year from mistakes in health care. Lucian Leape explains why those mistakes happen — and how to prevent them.5/26/2017 2:44:16 PM Leape, MD, Adjunct Professor of Health Policy at the Harvard School of Public Health         Learning Objectives: After viewing this video, students will be able to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities231221960http://www.ihi.org5/26/2017 2:44:16 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can You Apply Clinical Skills to QI?55985MIT senior lecturer and IHI Senior Fellow Steve Spear explains why he thinks seven steps needed to care for patients are essentially the same as those needed to fix systems of care. He also shares common trouble areas and gives an example of a successful improvement.5/26/2017 5:23:32 PMFinding and Creating Joy in Work April 6, 2021 | IHI Online Course with Coaching To help reverse the worrying trend of burnout among health care STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities21862700http://www.ihi.org5/26/2017 5:23:32 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can QI Concepts Help in Your Daily Life?56023Dr. James Moses, IHI Open School Academic Advisor, talks about using improvement methodology in his personal life.5/26/2017 5:33:00 PMJames Moses, MD, MPH; Medical Director of Quality Improvement, Boston Medical Center Have trou​ble viewing this video Learning Objectives: At the end of this activity, you will be STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities16671530http://www.ihi.org5/26/2017 5:33:00 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js

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