How Do You Use a Driver Diagram?1435437A driver diagram, explains Don Goldmann, MD, IHI’s Chief Medical and Scientific officer, is a “simple, visual, somewhat intuitive display to help you understand where you’re going with your work.” Goldmann’s latest Open School Short explains the purpose and value of a driver diagram — a tool that can help you with anything from losing weight to protecting your patients from infection 5/26/2017 1:58:09 PMA Good First Step to Any Improvement Project Mentor Me: Tips on How to Find — and Use — a Mentor PDSA Cycles: From CLABSIs to Cucumbers Don Goldmann, MD, Chief Medical and Scientific STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities587493550http://www.ihi.org5/26/2017 1:58:09 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Why Do Errors Happen? How Can We Prevent Them?1435510Millions of people suffer every year from mistakes in health care. Lucian Leape explains why those mistakes happen — and how to prevent them.5/26/2017 2:44:16 PM Leape, MD, Adjunct Professor of Health Policy at the Harvard School of Public Health         Learning Objectives: After viewing this video, students will be able to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities195182050http://www.ihi.org5/26/2017 2:44:16 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What’s the Difference Between Research and QI?1435464Dr. James Moses, IHI Open School Academic Advisor, explains how improvement and research methodology can contribute differently toward the same cause.5/26/2017 2:10:39 PMJames Moses, MD, MPH; Medical Director of Quality Improvement, Boston Medical Center Learning Objectives: At the end of this activity, you will be able to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities410665160http://www.ihi.org5/26/2017 2:10:39 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can We Define “Quality” in Health Care?1435420In this video, IHI’s Former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform in the United States and spread around the world.5/26/2017 1:50:25 PMBecome a change agent with the IHI Open School and learn more about how you can improve the health of your community today Finding and Creating Joy in Work September 8, 2020 STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities435158870http://www.ihi.org5/26/2017 1:50:25 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Health Care Scattergories1435376Can you think of a reason to call 911 that starts with the letter T? What about a symptom of an illness that starts with the letter N? Play Scattergories with your Chapter and find out! This activity can serve as a fun way to engage your Chapter and have fun!9/18/2015 8:41:06 PMThis activity was created by the IHI Open School Northeastern University Chapter Can you think of a reason to call 911 that starts with the letter T What about a symptom of an STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities10496770http://www.ihi.org9/18/2015 8:41:06 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What Are the Barriers to Partnering with Patients?1435398IHI Senior Faculty Barbara Balik explains why partnering with patients can be difficult for providers and organizations.5/24/2017 5:35:41 PMFinding and Creating Joy in Work September 8, 2020 | IHI Online Course with Coaching To help reverse the worrying trend of burnout among health care STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities146141120http://www.ihi.org5/24/2017 5:35:41 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can CLABSIs and Cucumbers Teach PDSA?1435473In a new IHI Open School Video Short, IHI's Dr. Don Goldmann explains the science behind the Plan-Do-Study-Act (PDSA) cycle, using central line-associated bloodstream infections (CLABSIs) and cucumbers as his subjects.5/26/2017 2:12:23 PMA Good First Step to Any Improvement Project Mentor Me: Tips on How to Find — and Use — a Mentor Goldmann, MD, Chief Medical and Scientific Officer, Institute for Healthcare STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities329182270http://www.ihi.org5/26/2017 2:12:23 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Why Work with Underserved Populations?1435490IHI Senior Technical Director Dr. Sodzi Sodzi-Tettey explains how quality improvement can bring significant change to health care in low-income communities.5/26/2017 2:50:48 PMFinding and Creating Joy in Work September 8, 2020 | IHI Online Course with Coaching To help reverse the worrying trend of burnout among health care STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities111711240http://www.ihi.org5/26/2017 2:50:48 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can You Build Quick Rapport with Patients?1435373Dr. Calvin Chou displays strategies for building quick connections at the beginning of patient appointments. 5/24/2017 5:32:56 PMHow Do You Build a Shared Agenda with Patients How Can Providers Elicit Patient Perspectives and Respond with Empathy How Can the Teach-Back Method Improve Outcomes STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities138381260http://www.ihi.org5/24/2017 5:32:56 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Priority Matrix: An Overlooked Gardening Tool1435294Don Goldmann is a well-known physician, educator, and … gardener? In this short video, Goldmann invites us into his home garden and uses a priority matrix — a useful tool in any improvement work — to determine which types of kale he plans to grow next year.5/24/2017 5:22:57 PMFinding and Creating Joy in Work September 8, 2020 | IHI Online Course with Coaching To help reverse the worrying trend of burnout among health care STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo218111250http://www.ihi.org5/24/2017 5:22:57 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js

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