Improving Care in Rural Rwanda 2157400When Dr. Patrick Lee and his teammates began their quality improvement work in Kirehe, Rwanda, last year, the staff at the local hospital was taking vital signs properly less than half the time. Today, the staff does that task properly 95% of the time. Substantial resource and infrastructure inputs, combined with dedicated Rwandan partners and simple quality improvement tools, have dramatically improved staff morale and the quality of care in Kirehe.5/26/2017 1:59:20 PMPatrick Lee, MD, Partners In Health, Volunteer Clinical Mentor, Newton-Wellesley Hospital, Hospitalist Physician, Harvard Medical School, Clinical Instructor in Medicine STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities288172340http://www.ihi.org5/26/2017 1:59:20 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can We Define “Quality” in Health Care?2157428In this video, IHI’s Former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform in the United States and spread around the world.5/26/2017 1:50:25 PMBecome a change agent with the IHI Open School and learn more about how you can improve the health of your community today IHI Forum 2021 December 5–8, 2021 | Hybrid Conference STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities7692813890http://www.ihi.org5/26/2017 1:50:25 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Priority Matrix: An Overlooked Gardening Tool2157380Don Goldmann is a well-known physician, educator, and … gardener? In this short video, Goldmann invites us into his home garden and uses a priority matrix — a useful tool in any improvement work — to determine which types of kale he plans to grow next year.3/23/2021 7:27:56 PMImprovement Advisor Professional Development Programme Begins September 28, 2021 | Online and London, UK The Institute for Healthcare Improvement (IHI STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo265331570http://www.ihi.org3/23/2021 7:27:56 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What’s the Difference Between Research and QI?2157573Dr. James Moses, IHI Open School Academic Advisor, explains how improvement and research methodology can contribute differently toward the same cause.5/26/2017 2:10:39 PMJames Moses, MD, MPH; Medical Director of Quality Improvement, Boston Medical Center Learning Objectives: At the end of this activity, you will be able to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities574405520http://www.ihi.org5/26/2017 2:10:39 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can Providers Elicit Patient Perspectives and Respond with Empathy?2157507Dr. Calvin Chou demonstrates how providers can elicit patient perspectives and respond with empathy.5/24/2017 5:33:32 PMHow Can You Build Quick Rapport with Patients How Do You Build a Shared Agenda with Patients How Can the Teach-Back Method Improve Outcomes IHI Forum 2021 December 5–8, 2021 STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities8375330http://www.ihi.org5/24/2017 5:33:32 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Why Do Errors Happen? How Can We Prevent Them?2157554Millions of people suffer every year from mistakes in health care. Lucian Leape explains why those mistakes happen — and how to prevent them.5/26/2017 2:44:16 PM Leape, MD, Adjunct Professor of Health Policy at the Harvard School of Public Health         Learning Objectives: After viewing this video, students will be able to STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities266933130http://www.ihi.org5/26/2017 2:44:16 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can CLABSIs and Cucumbers Teach PDSA?2157582In a new IHI Open School Video Short, IHI's Dr. Don Goldmann explains the science behind the Plan-Do-Study-Act (PDSA) cycle, using central line-associated bloodstream infections (CLABSIs) and cucumbers as his subjects.5/26/2017 2:12:23 PMA Good First Step to Any Improvement Project Mentor Me: Tips on How to Find — and Use — a Mentor Goldmann, MD, Chief Medical and Scientific Officer, Institute for Healthcare STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities425242500http://www.ihi.org5/26/2017 2:12:23 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Do You Use a Driver Diagram?2157394A driver diagram, explains Don Goldmann, MD, IHI’s Chief Medical and Scientific officer, is a “simple, visual, somewhat intuitive display to help you understand where you’re going with your work.” Goldmann’s latest Open School Short explains the purpose and value of a driver diagram — a tool that can help you with anything from losing weight to protecting your patients from infection 5/26/2017 1:58:09 PMA Good First Step to Any Improvement Project Mentor Me: Tips on How to Find — and Use — a Mentor PDSA Cycles: From CLABSIs to Cucumbers Don Goldmann, MD, Chief Medical and Scientific STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities717341930http://www.ihi.org5/26/2017 1:58:09 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can QI Concepts Help in Your Daily Life?2157572Dr. James Moses, IHI Open School Academic Advisor, talks about using improvement methodology in his personal life.5/26/2017 5:33:00 PMJames Moses, MD, MPH; Medical Director of Quality Improvement, Boston Medical Center Have trou​ble viewing this video Learning Objectives: At the end of this activity, you will be STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities17633780http://www.ihi.org5/26/2017 5:33:00 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Do Providers Feel Threatened by Patients?2157531Barbara Balik discusses why the demands of health care can limit providers’ ability to connect with patients and how we can improve.5/24/2017 5:35:20 PMBarbara Balik, RN; IHI Senior Faculty, Common Fire Healthcare Consulting Learning Objectives: At the end of this activity, you will be able to Identify at least two threats that STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities194100http://www.ihi.org5/24/2017 5:35:20 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js

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