How Can We Define “Quality” in Health Care?2157428In this video, IHI’s Former CEO Don Berwick describes a 2001 report by the Institute of Medicine, Crossing the Quality Chasm, that laid the foundation for health care reform in the United States and spread around the world.5/26/2017 1:50:25 PMBecome a change agent with the IHI Open School and learn more about how you can improve the health of your community today IHI Forum 2021 December 5–8, 2021 | Hybrid Conference STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities7692813890http://www.ihi.org5/26/2017 1:50:25 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Advanced Case Study2157515Between Sept. 30th and Oct. 14th, 2010, students and residents all over the world gathered in interprofessional teams and analyzed a complex incident that resulted in patient harm. Selected teams presented their work to IHI faculty during a series of live webinars in October.6/8/2017 6:09:00 PMKaryn Baum, MD, MSEd, Associate Professor of Medicine, University of Minnesota Reviewers: Barbara Balik, RN, EdD, Senior Faculty Member, IHI; Jonathan Finkelstein, MD, MPH STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities732563590http://www.ihi.org6/8/2017 6:09:00 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can You Identify and Confront Workarounds?2157535What are workarounds? Why are they bad? How do we avoid them? MIT senior lecturer and IHI Senior Fellow Steve Spear explains.5/26/2017 2:39:47 PMHospital Flow Professional Development Program Begins October 19, 2021 | Online IHI's Hospital Flow Professional Development Program provides the STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities336201950http://www.ihi.org5/26/2017 2:39:47 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Escape Fire: Two Stories about US Health Care2157435In this clip* from Escape Fire A Fight to Rescue American Healthcare, you will hear about two patients trying to navigate the US health care system.5/26/2017 1:50:49 PMHospital Flow Professional Development Program Begins October 19, 2021 | Online IHI's Hospital Flow Professional Development Program provides the STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities284953030http://www.ihi.org5/26/2017 1:50:49 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
A Wild (and Costly) Goose Chase2157593In a new patient story, you’ll hear from Rani, a patient who visits several different health care providers in search of a diagnosis. As you follow Rani’s story, you’ll be prompted to stop along the way to consider a number of questions about miscommunication, cost, and the patient perspective. When you get to the end of the story, you’ll hear from Rani as she looks back on the experience seven years later.5/26/2017 2:28:43 PM Objectives: At the end of this activity, you will be able to Recognize how a lack of communication among providers can disrupt the continuum of care and lead to frustration for STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities1849221390http://www.ihi.org5/26/2017 2:28:43 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What Is Reliability? (Part 1 of 5)2157387IHI Executive Director Frank Federico provides an introduction to reliability, including a definition, some examples, and components of IHI’s proven methodology. 8/16/2021 2:16:07 PMHow Can You Make Processes Reliable What Is the Goal of Reliable Design Why Do You Need a Back-Up Plan Bonus: IHI's Whitepaper on Improving the Reliability of Health Care STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities236541780http://www.ihi.org8/16/2021 2:16:07 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What Are the Biggest Challenges Facing Your Health System?2157584What's the single biggest challenge the US health care system will face within the next five to ten years? We put the question to a doctor, a nurse, a professor, a student, a hospital CEO, and a patient.5/25/2017 3:33:43 PM Leonard, MD, Physician Leader for Patient Safety, Kaiser Permanente; Kathy Duncan, RN, 5 Million Lives Campaign Faculty, Institute for Healthcare Improvement; Lucian Leape, MD STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities428961220http://www.ihi.org5/25/2017 3:33:43 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
How Can You Make Processes Reliable? (Part 2 of 5)2157388IHI Executive Director Frank Federico discusses steps you can take to make your processes more reliable. 8/16/2021 2:16:34 PMWhat Is the Goal of Reliable Design Why Do You Need a Back-Up Plan Bonus: IHI's Whitepaper on Improving the Reliability of Health Care Frank Federico, RPh, IHI Executive Director STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities93471400http://www.ihi.org8/16/2021 2:16:34 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
What Is the Goal of Reliable Design? (Part 3 of 5)2157389IHI Executive Director Frank Federico explains the goal behind reliable design — and why capability is just as important as reliability. 8/16/2021 2:18:20 PMHow Can You Make Processes Reliable Why Do You Need a Back-Up Plan Bonus: IHI's Whitepaper on Improving the Reliability of Health Care Frank Federico, RPh, IHI Executive Director STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/Activities74181230http://www.ihi.org8/16/2021 2:18:20 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js
Why Is Providing Better Care at a Lower Cost So Important Right Now?2157373Neel Shah, MD, MPP, an obstetrician/gynecologist at Beth Israel Deaconess Medical Center, has been passionate about reducing costs and waste in the health care system since he started practicing. Why has the time come for value-based care? And what’s one easy way to identify waste in a system?4/11/2018 5:21:54 PMHospital Flow Professional Development Program Begins October 19, 2021 | Online IHI's Hospital Flow Professional Development Program provides the STS_ListItem_PublishingPageshttp://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo22645700http://www.ihi.org4/11/2018 5:21:54 PMhtmlFalseaspx1616~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_WebPage.js

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