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A Challenge Accepted: Open Visiting in the ICU at Geisinger
Open visiting hours: Allow family members to visit loved ones in the intensive care unit whenever they want, for as long as they want, 24/7. When Donald Berwick, MD, issued this challenge to the hospitals enrolled in IHI's IMPACT network, several rose to the occasion.
Across the Chasm Aim #1: Health Care Must Be Safe
Making safety a fundamental system property is one of the chief aims outlined in the Institute of Medicine report, Crossing the Quality Chasm: A New Health System for the 21st Century.
Across the Chasm Aim #2: Health Care Must Be Effective
Providing health care based on the best science is one of the chief aims outlined in the Institute of Medicine report, Crossing the Quality Chasm: A New Health System for the 21st Century.
Across the Chasm Aim #3: Health Care Must Be Patient-Centered
Providing health care that focuses on the patient’s needs and respects the patient’s values is one of the chief aims outlined in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century.
Across the Chasm Aim #4: Health Care Should Be Timely
Reducing waits and delays, for the sake of both patient and heath care provider, is one of the chief aims outlined in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century.
Across the Chasm Aim 5: Health Care Must Be Efficient
This article focuses on making more efficient use of time, resources, and human potential. Efficiency is one of the chief aims outlined in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century.
Across the Chasm Aim 6: Health Care Must Be Equitable
The seventh article in a series about the six “Aims for Improvement” in the Crossing the Quality Chasm report.
Across the Chasm: Six Aims for Changing the Health Care System
The Institute of Medicine report, Crossing the Quality Chasm: A New Health System for the 21st Century, examines the immense divide between what we know to be good health care and the health care that people actually receive. It outlines six specific "Aims for Improvement".
Assuring Healthcare Quality: A Healthcare Equity Blueprint
The Blueprint offers strategies and practices that hospitals can tailor and implement to address racial and ethnic disparities in providing quality care.
Crossing the Quality Chasm: A New Health System for the 21st Century
This report from the Institute of Medicine focuses on closing the quality gap between what we know to be good health care and the health care that people actually receive.
ED Performance Measures and Benchmarking Summit Consensus Statement
This consensus statement group was tasked with standardizing definitions pertinent to emergency department performance measures, creating a set of general and operational measures, developing a comparison system for benchmarking, and creating a plan for the dissemination of this information.
Health Literacy: A Prescription to End Confusion
This 2004 report from the Institute of Medicine takes a deep look at health literacy and describes its origins, consequences, and solutions.
Health Literacy: From A to Z
This book describes the key principles and strategies of effective health communication presented in a simple, informal manner.
Improvement Report: An Integrated Approach to Improving Patient Care
At CareSouth Carolina (Hartsville, South Carolina, USA), a community health center serving the most medically underserved populations in our community, we have developed an integrated approach to improving patient care. We serve the rural South Carolina counties of Darlington, Chesterfield, Dillon, Marlborough, and Lee. By utilizing the Chronic Care and Open Access Models, we have significantly improved care for all of our patients, including patients with depression, asthma, diabetes, and cardiovascular disease.
Improvement Report: Iowa Health System's Improvements in Office Practices
Iowa Health System (Des Moines, Iowa, USA) focused on improving the six quality dimensions from the Institute of Medicine's Report, Crossing the Quality Chasm.
Improving Inpatient and Emergency Department Flow for Veterans
VA Boston Healthcare System (West Roxbury, Massachusetts, USA) focused its efforts on reducing both inpatient and emergency department flow in order to increase access to inpatient tertiary services for veterans.
Overhauling the Office Practice at CareSouth Carolina
CareSouth Carolina (Hartsville, South Carolina, USA) is working diligently to improve care for patients by setting ambitious goals to make improvements in six essential areas in its office practices.
Perfection-Level Goals and Promises to Patients Worksheet (Goals and Promises Worksheet)
The Institute for Healthcare Improvement developed this worksheet for the organizations participating in the Pursuing Perfection Program, funded, in part, by The Robert Wood Johnson Foundation.
Pursuing Perfection: Report from HealthPartners on Prepared Practice Teams
Having been awarded the Pursuing Perfection grant in 2002, HealthPartners Medical Group recognized that the Pursuing Perfection program could serve as a catalyst to promote positive change across the entire HealthPartners system. One of the improvements was to transform patient care by implementing a new "Planned Care Model."
Request for Proposals: Replacing Don's Right Knee
In his plenary speech opening the 15th Annual National Forum on Quality Improvement in Health Care on December 4, 2003, in New Orleans, LA, Dr. Donald Berwick issues a Request for Proposals to hospitals interested in performing his knee replacement surgery.