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WIHI: Improvement and Innovation in Times of Crisis
March 24, 2020 | What does it look like to innovate, improve, and solve problems at warp speed?
WIHI: How to Speak So Leaders Will Listen
February 21, 2019 | How much thought and preparation go into how you pitch new ideas and initiatives to leaders in your organization? If you've been frustrated by lack of support or buy-in from a leader, it's possible that you did not win that person over at the start.
WIHI: What's in a Name? Health Care's Chief Quality Officer
January 25, 2018 | A health care system's Chief Quality Officer oversees efforts to create and sustain transformative change on multiple fronts, including patient and worker safety, overall quality of care, moving from volume to value, and more.
WIHI: Discovering Your Way to Greatness
December 21, 2017 | Steve Spear speaks to an audience at IHI's National Forum, drawing on his own life experience and work with multiple industries to point out that better ways to do things are within reach.
WIHI: Breaking the Rules: Lessons from IHI’s Leadership Alliance
April 7, 2016 | What are the rules that both staff and patients continue to run up against? Why do some rules persist, interfering with a more optimal care experience, even after they’ve been relaxed or retired? Are some rules misinterpreted, and still others more like myths that live on just because “we’ve always done it this way”?
WIHI: Personal Mastery for Transformational Leadership
December 17, 2015 | We might spend our entire working lives striving to become better colleagues and leaders and more effective team members. Dr. Neil Baker works with health care organizations to enhance leadership and team impact; he offers effective ways to interrupt unproductive “reactive” patterns to get back on the right track.
WIHI: The Managers and Management We Need to Improve Care
March 26, 2015 | Health care leaders have an incredibly important role to play in driving improvement initiatives in their organizations. So do people on the frontlines of care. What we aren’t as articulate about is the role that middle managers play.
WIHI: New Leadership Skills for Better Health and Health Care
November 21, 2013 | This WIHI discusses the relationship between the growing focus on population health and the shift from volume to value, and the corresponding leadership skills required to address these challenges.
WIHI: Large-Scale Change Across a Country: Learning from Scotland
June 20, 2013 | During this WIHI some of the top leadership from IHI, including Derek Feeley, the Chief Executive of NHS Scotland and incoming Executive Vice President at IHI, offer perspective on Scotland's success in many areas of patient safety and the corresponding results.
WIHI: Reliable Practices for Responding to Natural Disasters: Lessons from Long Island Jewish and Hurricane Sandy
May 16, 2013 | This WIHI looks at how health care organizations and first responders prepare for crises and disasters, and provides perspectives from leaders at North Shore-LIJ Health System who were responsible for every kind of decision imaginable before, during, and after Hurricane Sandy.
WIHI: Essential Skills for Health Care Reformers and Improvers: Holding Tension and Learning Habits of the Heart
June 20, 2012 | Dr. Parker Palmer provides guidance on how to be an effective leader during these challenging times for health care and how to maintain “creative tension” — openness and curiosity when things don’t go as planned or the way forward isn’t always obvious.
WIHI: Highly Reliable Hospitals: The Work Ahead
March 8, 2012 | This WIHI discusses what "high reliability" means — safe and effective processes that can be executed and sustained over long periods of time — and the key elements needed to improve safety and quality reliably.
WIHI: The Social Imperative to Demonstrate That Better Care = Lower Costs
February 9, 2012 | This WIHI discusses what dedicated legions of health professionals, already deeply immersed in improvement work, can do differently or better to connect better care with lower health care costs.
WIHI: Heard at the Forum: New Ideas and Learning from IHI's 23rd Annual National Forum
December 15, 2011 | IHI COO Jeff Selberg, IHI Fellows, and others share what they learned from IHI’s 23rd Annual National Forum: stand-out results; new improvement strategies; new ideas about leadership; and much more.
Leveraging the Power of Nurturing: Key Skills for Women Leaders
WIHI: Integrity On and Off the Page: A Discussion with JAMA’s (Departing) Editor-in-Chief
June 9, 2011 | Dr. Cathy DeAngelis shares her experience with steering the peer-reviewed journal in important new directions, fostering greater scientific integrity across the medical research and publishing industry, and discusses challenges facing all research scientists today.
WIHI: Leading Across the Continuum
May 5, 2011 | IHI CEO Maureen Bisognano talks about new designs to improve care that include input from patients and families every step of the way, overarching frames that may help leaders address multiple priorities and simultaneous goals, and ways to link these efforts to the larger aims of health care reform.
WIHI: Reports from the Frontlines of Effective Crisis Management
April 7, 2011 | Two hospital leaders join a co-author of the IHI white paper, "Respectful Management of Serious Clinical Adverse Events," to discuss what they learned, in real time, about the critical importance of making crisis management a part of every organization’s culture of quality and safety.
WIHI: Primary Care's (New) Pressures and Possibilities
March 17, 2011 | New and improved primary care models are considered ground zero for a system that’s better coordinated, integrated, and efficient.
WIHI: Nursing’s New Roadmap: Education, the Workforce, and Health Care Quality
November 18, 2010 | This WIHI reviews the recommendations of the Institute of Medicine report "The Future of Nursing: Leading Change, Advancing Health" and discusses how to turn the report into action.
WIHI: The Leaders Needed for the Changes Health Care Needs
November 4, 2010 | Marshall Ganz and Kate Hilton describe their efforts to harness some of the best known and proven practices from community organizing and successful social and political movements to help spawn a new type of health care leader — one who can mobilize colleagues and staff to create fundamental, organizational change.
WIHI: Leaders Never Stop Learning
September 9, 2010 | Talk to anyone who has met IHI CEO Maureen Bisognano, and they’ll tell you she is a leader for our times; she’s keenly aware of every vexing and hard-nosed cost and policy issue the US health care system especially is facing, and clearer than ever how IHI and the quality improvement movement can and must provide a path forward.
WIHI: Message to Managers: Crises Happen. Plan Ahead!
March 4, 2010 | One key to effective crisis management is being prepared with a response system that everyone is familiar with and knows how to activate – before bad things occur. Three national improvers, well versed in risk management, discuss how they are actively reframing the priorities to be patient-centered, most of all.
WIHI: Adverse Events and Their Aftermath: SOS from Clinicians
February 4, 2010 | As organizations develop more accountable and transparent ways to interact with families and patients who've been harmed by medical care, the emotional and professional needs of doctors, nurses, and staff — whether directly or indirectly involved in an incident — also need to be addressed.
WIHI: Patient Safety Officer: One Person’s Title, Everyone’s Responsibility
January 7, 2010 | It’s one thing for The Joint Commission to require that every US hospital have a Patient Safety Officer; it’s quite another to build the systems and teams to make the prevention of errors and injury a living mantra, and everyone’s priority, each and every day.