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Virtual Learning Hour Special Series: Mobilizing to Respond to COVID-19
March 27, 2020 | Don Berwick and Derek Feeley share key Coronavirus (COVID-19) learnings, innovations, and revelations they’ve been gathering and gleaning from health care leaders and improvers across the globe.
WIHI: Improvement and Innovation in Times of Crisis
March 24, 2020 | What does it look like to innovate, improve, and solve problems at warp speed?
Zero Harm in Health Care
This article describes a comprehensive systems-focused approach to patient safety to achieve the goal of zero harm for patients, families, and the health care workforce. The approach includes four interdependent elements: the psychology of change, a culture of safety, an optimal learning system, and codesigning care and improvement with patients.
WIHI: How to Navigate Power and Enhance Psychological Safety
February 26, 2020 | How can we better understand, and successfully navigate, the power dynamics throughout the health care workforce?
WIHI: Which Way Is North? Setting Your Compass for Population Health
February 13, 2020 | Actions to improve population health are common among health systems, but how can they ensure lasting, positive changes? Tune in to learn more about the Pathways to Population Health Compass.
Providing Safe, High-Quality Maternity Care in Rural US Hospitals
This IHI Innovation Report examines the challenges and gaps that rural health care organizations in the US face; presents a synthesis of published evidence and effective approaches developed by clinicians and leaders; and describes potential strategies for providing safe, high-quality maternity care in rural areas.
Novel Quality Improvement Method to Reduce Cost While Improving the Quality of Patient Care
This article describes continuous value management (CVM), an approach developed by IHI in partnership with NHS Highland that is derived from Lean accounting and employs quality improvement (QI) methods, to assist health systems to decrease operating costs and reduce or repurpose resources to improve efficiency.
Quality Improvement Team Member Matrix Worksheet
Effective quality improvement (QI) teams are multidisciplinary and include different areas of expertise. Use this worksheet to help you form a QI team that represents a range of perspectives and expertise.
QI Team Member Work Styles Inventory Worksheet
Quality improvement (QI) team members can use this worksheet to identify their preferred work styles.
Quality Improvement Project Measures Worksheet
Use this worksheet to identify the process, outcome, and balancing measures for your quality improvement project.
Quality Improvement Project Change Concepts Worksheet
A change concept is a general notion or approach to change that has been found to be useful in developing specific ideas for improvement. Use this worksheet to choose and explore relevant change concepts for a quality improvement project.
Advancing Safety and Equity Together
There are widespread inequities in health outcomes in the United States based on race, sex, language, and other factors. But there is no such thing as high-quality, safe care that is inequitable. Health systems can leverage patient-safety programs to advance equity.
A Quality Improvement Initiative to Increase the Frequency of Vaginal Delivery in Brazilian Hospitals
Four key interventions implemented with quality improvement (QI) methods in Brazilian hospitals were associated with increased vaginal delivery, suggesting that this approach may help address the global C-section delivery epidemic.
Improving Behavioral Health Care in the Emergency Department and Upstream
This white paper provides actionable guidance for hospital emergency departments and their community partners to create a compassionate, seamless, and effective system of care for mental health and substance use disorder patients who present to the ED.
WIHI: Workload, Stress, and Patient Safety: How Human Factors Can Help
January 23, 2020 | With the growing complexity of health care, there's growing concern that health care providers are bearing a lot of the brunt. What role can human factors play in addressing these issues?
Sustainability Planning Worksheet
Teams may use this worksheet to help plan for the long-term sustainability of an improvement effort.
The Role of Racism as a Core Patient Safety Issue
Maternal mortality rates in the US are rising, particularly among black women. This article describes three things health care leaders can do to understand the contributing causes of mortality, including racism, and factors to reduce inequities and improve safety in maternal health.
2019 Forum Keynotes
Ethiopia Health Care Quality Initiative: Design and Initial Lessons Learned
The Ethiopian Federal Ministry of Health and IHI co-designed a three-pronged approach to accelerate health system improvement nationally, which included developing a national health care quality strategy, building quality improvement (QI) capability at all health system levels, and introducing scalable QI collaboratives across four regions.
Special Edition Podcast: Creating a Culture of Continuous Improvement That Outlasts Your Leaders
December 10, 2019 | Learn about evidence-based approaches that ensure a culture of improvement lasts beyond the tenure of any senior individual.
Factors Influencing a Hospital-wide Intervention to Promote Professionalism and Build a Safety Culture
A three-year qualitative study at an Australia hospital identifies valuable insights into factors influencing implementation of a multifaceted behavior change intervention to promote professionalism and build a culture of safety. The multiple interrelated factors impacting the hospital-wide intervention are discussed and analyzed.
WIHI: The Benefits of Behavioral Health in the ED
November 14, 2019 | How can emergency departments improve care for behavioral health patients, and improve safety and joy for staff?
Effective Strategies for Hospitals Responding to the Opioid Crisis
This document provides hospital and health system administrators and leaders with specific improvement ideas for five system-level strategies that address the challenges of preventing, identifying, and treating opioid use disorder.
Improving Behavioral Health Care in the ED and Upstream
Hospitals and communities are partnering to improve patient care and staff safety, while also decreasing avoidable, repeat emergency department visits for individuals with behavioral health and substance use issues presenting to the ED.
WIHI: Increasing Joy in Work: Notes from a Cardiac ICU Team
November 7, 2019 | Hear how one team at Michigan Medicine has implemented IHI's Framework for Improving Joy in Work to achieve sweeping results.