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Prioritizing People and Rapid Learning in Times of Crisis: A Virtual Learning Initiative to Support Health Workers During the COVID‐19 Pandemic
This article reports on an initiative set up within Africa's Western Cape provincial Department of Health early in the COVID-19 pandemic to facilitate collective learning and support for health workers and managers across the health system. Strategies and three transformational actions that protect staff are shared.
Accelerating Global Improvements in Health Care Quality
Many lower-resourced countries, historically focused on expanding access to essential health services, now place a similar priority on higher quality. In this Viewpoint, the authors describe how universal health coverage, a key Sustainable Development Goal, is meaningful only if the access it ensures is to effective and safe health services.
Conversation Guide to Improve COVID-19 Vaccine Uptake
The guide helps health care staff and leaders begin to quickly engage in effective conversations about COVID-19 vaccination, enabling learning in practice and resolving issues that arise from such conversations.
Building an Equitable System for Postsecondary Education Transition and Success
Based on IHI’s background in health and health care, we recognize certain similarities between the education and health care sectors, both in terms of their strengths and assets and also some systemic challenges both sectors face. The framework presented in this document focuses on both "Whole Person" and "Whole Community" to guide work to achieve student well-being and community well-being, now and in the future.
Building Health-Creating Systems
In this article, IHI CEO Kedar Mate describes five key features of health-creating systems. He also suggests that health care leaders can use quality as the compass for building such systems.
A Guide for Health Systems to Save Lives from “Deaths of Despair” and Improve Community Well-Being
This guide provides recommendations and guidance for health care systems to improve mental health and well-being in the communities they serve, focusing specifically on saving lives from deaths of despair (i.e., deaths due to drugs, alcohol, and suicide).
How to Safely Restart Elective Surgeries After a COVID Spike
The COVID-19 pandemic has affected surgical schedules and staff: some staff are fatigued and stressed, some may be out of practice, and there are large backlogs of procedures that were postponed. To keep surgical staff and patients safe during these difficult times, this article recommends that health systems should take four steps
A Guide to Promoting Health Care Workforce Well-Being During and After the COVID-19 Pandemic
This guide provides ideas and lessons learned to improve the well-being of the health care workforce and includes actions that individuals, leaders, and organizations can take to combat health care workforce burnout, fatigue, and emotional distress during the COVID-19 pandemic and beyond.
Organizational Evidence-Based and Promising Practices for Improving Clinician Well-Being
This paper describes evidence-based and promising practices shown to increase clinician well-being and reduce burnout across six domains, provides examples, and presents principles of organizational action for clinician well-being derived from the IHI Framework for Improving Joy in Work.
Workforce Safety Key to Patient Safety
Health care leaders increasingly recognize that patient safety is not possible without a workforce that is physically and psychologically safe, joyful, and thriving. This article describes three actionable recommendations to improve workforce safety.
100 Million Healthier Lives Community Transformation Resources
This collection of resources, developed as part of the 100 Million Healthier Lives initiative (100MLives), helps communities accelerate progress toward ensuring they are healthy and equitable places for everyone who lives there.
100 Million Healthier Lives: Using Improvement Science to Accelerate Community Transformation
This collection of resources, developed as part of the 100 Million Healthier Lives initiative (100MLives), provides practical guidance on how to use improvement methods and tools in community-based settings to advance health, well-being, and equity.
100 Million Healthier Lives Health and Well-Being Measurement Approach and Assessment Tools
These tools and resources, developed as part of the 100 Million Healthier Lives initiative, help individuals, organizations, and communities measure what matters most to advance health, well-being, and equity at multiple levels and across topics.
100 Million Healthier Lives Engaging People with Lived Experience Tools
This collection of resources, developed as part of the 100 Million Healthier Lives initiative, provides key information and tools to support communities and organizations to authentically engage people with lived experience in co-design and implementation efforts.
100 Million Healthier Lives Advancing Equity Tools
These tools and resources, developed as part of the 100 Million Healthier Lives initiative, support communities' efforts to prioritize equity in an authentic and deep way and address racism as a determinant of health as they work toward achieving improvements in health and well-being.
Hospital Preparedness for a COVID-19 Surge: Assessment Tool
The purpose of this assessment tool is for hospitals to identify current organizational capabilities and gaps to improve their preparedness and response for another surge of COVID-19 patients.
Well-Being in the Nation: A Living Library of Measures to Drive Multi-Sector Population Health Improvement and Address Social Determinants
This article describes the approach led by 100 Million Healthier Lives, a collaboration of partners across sectors convened by the Institute for Healthcare Improvement, to support the measurement of health and well-being at local, state, and national levels.
Virtual Learning Hour Special Series: Understanding and Addressing Sources of Caregiver Anxiety
September 11, 2020 | Learn about methods to understand and address sources of anxiety among health care professionals during the COVID-19 pandemic.
Health Care Equity: From Fragmentation to Transformation
The authors describe a four-tier model that offers a practical framework to establish measurements that will advance equity for both patients and the staff of the health care provider organization.
Effect of Data Quality Improvement Intervention on Health Information Management System Accuracy
A data quality improvement initiative embedded within woreda clinical improvement collaborative in Ethiopia improved the accuracy of data used to monitor maternal and newborn health services. The initiative was a partnership between the Institute for Healthcare Improvement and the Ethiopian Federal Ministry of Health.
The NAM and the Quality of Health Care: Inflecting a Field
Two decades after the publication of two seminal Institute of Medicine reports, focal progress in quality improvement is undeniable, but wholesale, systemic improvement has been hard to bring to scale.
There Can Be No Quality Without Equity
Quality improvement tools and methods are well suited to an effort to improve equity in health and care. The missing ingredients over the past decades have been strategic intent and a sharply focused equity lens. The IHI Framework for Improving Health Equity can serve as a foundation for change in health care.
Telemedicine: Center Quality and Safety
This article offers four elements on which health care leaders must focus to ensure safe, high-quality telemedicine for patients.
Virtual Learning Hour Special Series: Fostering Connection and Co-Creation
August 21, 2020 | Fostering connection and co-creation are tools that can help support the well-being of the health care workforce.
Virtual Learning Hour Special Series: Psychological Personal Protective Equipment (PPE)
August 7, 2020 | Psychological PPE, "personal protective equipment" to promote health care workforce mental health and well-being, has become even more essential during the COVID-19 pandemic.