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QI Games: The Red Bead Experiment
W. Edwards Deming, one of the founders of modern quality improvement, invented the famous Red Bead Experiment to illustrate how typical managers try — and fail — to improve quality.
Oct 31, 2018
The Patient and the Anesthesiologist
Linda Kenney went into the hospital for an ankle replacement. She came out with a host of complications resulting from a mistake that no one was willing to admit. Until Rick van Pelt, MD, her anesthesiologist, stepped forward. In this three-part video case study, you’ll find out what happened in the immediate aftermath of the surgery, watch Kenney and van Pelt describe their first meeting after the surgery, and watch Kathy Duncan, RN, and Don Berwick, MD, analyze the case.
Oct 30, 2018
2018 IHI Summit Sessions
2018 IHI Summit Sessions
May 21, 2018
May 09, 2018
May 09, 2018
Why Is Providing Better Care at a Lower Cost So Important Right Now?
Neel Shah, MD, MPP, an obstetrician/gynecologist at Beth Israel Deaconess Medical Center, has been passionate about reducing costs and waste in the health care system since he started practicing. Why has the time come for value-based care? And what’s one easy way to identify waste in a system?
Apr 11, 2018
Driver Diagrams
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Mar 05, 2018
What Is Reliability? (Part 1 of 5)
IHI Executive Director Frank Federico provides an introduction to reliability, including a definition, some examples, and components of IHI’s proven methodology.
Feb 27, 2018
How Can Shadowing Make Care More Patient-Centered?
In a short video interview, Anthony M. DiGioia, MD, pioneer in patient- and family-centered care, explains why it’s time to think like your patients.
Feb 27, 2018
The Science of Improvement on a Whiteboard!
Dr. Robert Lloyd, Vice President at the Institute for Healthcare Improvement, explains the key elements of the Science of Improvement using a white board in these short videos.
Feb 27, 2018
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