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Newest Videos
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Dr. Mike Evans Video: An Illustrated Look at Quality Improvement in Health Care
This dynamic, animated whiteboard video introduces the concepts of quality improvement in health care. In the video, Dr. Mike Evans presents a brief history of QI and touches on system design, the Model for Improvement, and the familiar challenge, "What can you do by next Tuesday?" — all in less than nine minutes!
Jan 09, 2018
What Is Reliability? (Part 1 of 5)
IHI Executive Director Frank Federico provides an introduction to reliability, including a definition, some examples, and components of IHI’s proven methodology.
Dec 11, 2017
How Can Shadowing Make Care More Patient-Centered?
In a short video interview, Anthony M. DiGioia, MD, pioneer in patient- and family-centered care, explains why it’s time to think like your patients.
Dec 11, 2017
The Science of Improvement on a Whiteboard!
Dr. Robert Lloyd, Vice President at the Institute for Healthcare Improvement, explains the key elements of the Science of Improvement using a white board in these short videos.
Dec 11, 2017
What Is Health Equity, and Why Does It Matter?
Health disparities expert David Williams defines health equity and the impact of health disparities on people of color.
Dec 11, 2017
What If You Take a Complex Clinical Challenge to the Community?
Solving the challenge of a high stillbirth rate in Scotland is not simply about getting obstetricians to improve. “It’s a multidisciplinary problem,” says Jason Leitch.
Dec 07, 2017
What If We Flipped the Patient Discharge Process?
At Sheffield Teaching Hospitals in the United Kingdom, an improver came up with the idea of assessing frail elder patients’ needs in patients’ homes instead of at the hospital. One PDSA cycle led to another, and another. Eventually, 10,000 patients got home 3 to 4 days faster in one year.
Nov 13, 2017
How Have Computers Changed Patient-Provider Relationships?
In a new video, patient safety expert Dr. Bob Wachter explores how computers have changed patient-provider relationships.
Oct 10, 2017
What Are the Dangers of Alert Fatigue?
In a new IHI Open School short, patient safety expert Dr. Bob Wachter talks about the dangers of alert fatigue in health care.
Oct 10, 2017
Cause and Effect Diagram
Robert Lloyd, IHI Vice President, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Sep 11, 2017
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