Free Resources

To help you with your improvement efforts, IHI offers free tools, change ideas, measures to guide improvement, IHI White Papers, audio and video, improvement stories, and more.
Update: Read IHI's latest COVID-19 Guidance and Resources page


Getting Started: How to Improve

Learn about the Model for Improvement, forming the improvement team, setting aims, establishing measures, and selecting and testing changes.


Measurement is a critical part of testing and implementing changes; measures tell a team whether the changes they are making actually lead to improvement.

Changes for Improvement

While all changes do not lead to improvement, all improvement requires change. The ability to develop, test, and implement changes is essential for any individual, group, or organization that wants to continuously improve.

Improvement Stories

To accelerate our collective learning, and in the spirit of "all teach, all learn," the stories and improvement reports shared on describe the improvement journeys and experiences of individuals, teams, and organizations.


Many organizations have developed tools in the course of their improvement efforts — for example, successful protocols, order sets and forms, instructions and guidelines for implementing key changes — and are making them available on for others to use or adapt in their own organizations.

IHI White Papers

IHI white papers are designed to share with readers the problems IHI is working to address; the ideas, changes, and methods we are developing and testing to help organizations make breakthrough improvements; and early results where they exist.

Audio and Video

A variety of improvement-related video and audio content, including our rich archive of WIHI audio broadcasts and related resources. 

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Newest Videos
QI Games: How Do You Measure the Banana?
Choosing and defining your measures might sound easy, but those two tasks cause problems for improvement teams all the time.
QI Games: Learn How to Use PDSA Cycles by Spinning Coins
You may have thought your coin spinning days ended in grade school, but it turns out the activity can help you learn about theories, predictions, and PDSA cycles.
QI Games: Learning about Variation by Counting Candy
Understanding variation is critical when you’re working to improve a process or system. In this activity, you’ll learn to distinguish between two types of variation: common cause and special cause. (And you’ll get to eat candy!)
QI Games: The Red Bead Experiment
W. Edwards Deming, one of the founders of modern quality improvement, invented the famous Red Bead Experiment to illustrate how typical managers try — and fail — to improve quality.
Priority Matrix: An Overlooked Gardening Tool
Don Goldmann is a well-known physician, educator, and … gardener? In this short video, Goldmann invites us into his home garden and uses a priority matrix — a useful tool in any improvement work — to determine which types of kale he plans to grow next year.
Virtual Learning Hour Special Series: Understanding and Addressing Sources of Caregiver Anxiety
September 11, 2020 | Learn about methods to understand and address sources of anxiety among health care professionals during the COVID-19 pandemic.
Virtual Learning Hour Special Series: Fostering Connection and Co-Creation
August 21, 2020 | Fostering connection and co-creation are tools that can help support the well-being of the health care workforce.
Virtual Learning Hour Special Series: Psychological Personal Protective Equipment (PPE)
August 7, 2020 | Psychological PPE, "personal protective equipment" to promote health care workforce mental health and well-being, has become even more essential during the COVID-19 pandemic.
Virtual Learning Hour Special Series: Peer Support: Fostering Connection and Destigmatizing Mental Health for Caregivers
July 24, 2020 | Peer support is an effective intervention in the pursuit of care team member well-being and joy in work, and can aid in destigmatizing health-seeking behaviors among caregivers.
Virtual Learning Hour Special Series: COVID-19 and the Case for Contact Tracing
June 19, 2020 | Explore the key components of a contact tracing model and the importance of engaging health care systems, community health workers, social workers, and public health departments.
Virtual Learning Hour Special Series: COVID-19: Age-Friendly Care During a Pandemic
June 12, 2020 | The 4Ms Framework ​of an Age-Friendly Health System can be adapted and offer critical guidance to care for older adults, who are particularly vulnerable to COVID-19.
Virtual Learning Hour Special Series: COVID-19 and Reopening Health Care
May 29, 2020 | Establishing immediate priorities and cautious approaches are critical to resuming health care services for non-COVID-19 patients, and reopening health care may present an unprecedented opportunity to make improvements.
Virtual Learning Hour Special Series: COVID-19: The Other Side of the Curve
May 15, 2020 | What decisions are in store for reopening strategies in the United States once states and regions begin to move beyond the peak of the COVID-19 pandemic?
Virtual Learning Hour Special Series: Centering Equity in the Response to COVID-19
May 8, 2020 | COVID-19 is dramatically and disproportionately impacting communities of color in the US. What might it look like to embed equity in the response to the pandemic going forward?
Virtual Learning Hour Special Series: Telemedicine: COVID-19 and Beyond
May 1, 2020 | With the expanded use of telemedicine during the COVID-19 pandemic to remotely diagnose and monitor patients with virus symptoms and those with more typical health issues, what does this mean for the future of telemedicine?