Free Resources

To help you with your improvement efforts, IHI offers free tools, change ideas, measures to guide improvement, IHI White Papers, audio and video, improvement stories, and more.
Update: Read IHI's latest COVID-19 Guidance and Resources page


Getting Started: How to Improve

Learn about the Model for Improvement, forming the improvement team, setting aims, establishing measures, and selecting and testing changes.


Measurement is a critical part of testing and implementing changes; measures tell a team whether the changes they are making actually lead to improvement.

Changes for Improvement

While all changes do not lead to improvement, all improvement requires change. The ability to develop, test, and implement changes is essential for any individual, group, or organization that wants to continuously improve.

Improvement Stories

To accelerate our collective learning, and in the spirit of "all teach, all learn," the stories and improvement reports shared on describe the improvement journeys and experiences of individuals, teams, and organizations.


Many organizations have developed tools in the course of their improvement efforts — for example, successful protocols, order sets and forms, instructions and guidelines for implementing key changes — and are making them available on for others to use or adapt in their own organizations.

IHI White Papers

IHI white papers are designed to share with readers the problems IHI is working to address; the ideas, changes, and methods we are developing and testing to help organizations make breakthrough improvements; and early results where they exist.

Audio and Video

A variety of improvement-related video and audio content, including our rich archive of WIHI audio broadcasts and related resources. 

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Newest Videos
Virtual Learning Hour Special Series: COVID-19 and the Case for Contact Tracing
June 19, 2020 | Explore the key components of a contact tracing model and the importance of engaging health care systems, community health workers, social workers, and public health departments.
Virtual Learning Hour Special Series: COVID-19: Age-Friendly Care During a Pandemic
June 12, 2020 | The 4Ms Framework ​of an Age-Friendly Health System can be adapted and offer critical guidance to care for older adults, who are particularly vulnerable to COVID-19.
Virtual Learning Hour Special Series: COVID-19: Caregiver Mental Health and Well-Being
June 5, 2020 | Learn how to improve, address, and respond to the daily mental health needs of caregivers during the COVID-19 pandemic and prepare for future needs.
Virtual Learning Hour Special Series: COVID-19 and Reopening Health Care
May 29, 2020 | Establishing immediate priorities and cautious approaches are critical to resuming health care services for non-COVID-19 patients, and reopening health care may present an unprecedented opportunity to make improvements.
Virtual Learning Hour Special Series: COVID-19: The Other Side of the Curve
May 15, 2020 | What decisions are in store for reopening strategies in the United States once states and regions begin to move beyond the peak of the COVID-19 pandemic?
Virtual Learning Hour Special Series: Centering Equity in the Response to COVID-19
May 8, 2020 | COVID-19 is dramatically and disproportionately impacting communities of color in the US. What might it look like to embed equity in the response to the pandemic going forward?
Virtual Learning Hour Special Series: Telemedicine: COVID-19 and Beyond
May 1, 2020 | With the expanded use of telemedicine during the COVID-19 pandemic to remotely diagnose and monitor patients with virus symptoms and those with more typical health issues, what does this mean for the future of telemedicine?
Virtual Learning Hour Special Series: Quality Improvement, Epidemiology, and COVID-19
April 24, 2020 | The COVID-19 pandemic has emphasized the important intersection of data-driven quality improvement and epidemiology to effectively deliver excellent, safe care to patients while protecting the health care workforce.
Virtual Learning Hour Special Series: COVID-19 and Crisis Standards of Care
April 17, 2020 | During the COVID-19 pandemic, institutions are evaluating ​crisis standards of care, a substantial change in usual health care operations and the level of care it is possible to deliver during a pervasive or catastrophic disaster.
Virtual Learning Hour Special Series: Global Challenges: COVID-19 and Lessons from the UK
April 10, 2020 | Learn about global responses to COVID-19, specifically efforts in the United Kingdom to monitor and quickly improve treatment for patients in intensive care units.
Virtual Learning Hour Special Series: Preparing for a Surge of Hospitalized Patients with COVID-19
April 3, 2020 | Hear early lessons from health systems preparing for dramatic increases in hospitalized patients with COVID-19, including Northwell Health in the New York City region.
Virtual Learning Hour Special Series: Mobilizing to Respond to COVID-19
March 27, 2020 | Don Berwick and Derek Feeley share key coronavirus (COVID-19) learnings, innovations, and revelations they’ve been gathering and gleaning from health care leaders and improvers across the globe.
Virtual Learning Hour Special Series: COVID-19: Grief Leadership and System Supports
June 26, 2020 | Learn about specific leadership behaviors and system supports needed to address the mental health and well-being needs of caregivers, particularly during the COVID-19 pandemic.
2019 Forum Keynotes
2019 Forum Keynotes
What Is an Age-Friendly Health System?
The number of older adults, individuals age 65 and older, in the United States is growing rapidly. And as we age, care often becomes more complex. Health systems frequently are not prepared for this complexity, and older adults suffer a disproportionate amount of harm while in the care of the health system.