Free Resources

To help you with your improvement efforts, IHI offers free tools, change ideas, measures to guide improvement, IHI White Papers, audio and video, improvement stories, and more.
Update: Read IHI's latest COVID-19 Guidance and Resources page


Getting Started: How to Improve

Learn about the Model for Improvement, forming the improvement team, setting aims, establishing measures, and selecting and testing changes.


Measurement is a critical part of testing and implementing changes; measures tell a team whether the changes they are making actually lead to improvement.

Changes for Improvement

While all changes do not lead to improvement, all improvement requires change. The ability to develop, test, and implement changes is essential for any individual, group, or organization that wants to continuously improve.

Improvement Stories

To accelerate our collective learning, and in the spirit of "all teach, all learn," the stories and improvement reports shared on describe the improvement journeys and experiences of individuals, teams, and organizations.


Many organizations have developed tools in the course of their improvement efforts — for example, successful protocols, order sets and forms, instructions and guidelines for implementing key changes — and are making them available on for others to use or adapt in their own organizations.

IHI White Papers

IHI white papers are designed to share with readers the problems IHI is working to address; the ideas, changes, and methods we are developing and testing to help organizations make breakthrough improvements; and early results where they exist.

Audio and Video

A variety of improvement-related video and audio content, including our rich archive of WIHI audio broadcasts and related resources. 

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Newest Videos
How Can Providers Help Create Health Equity?
Dr. Don Berwick talks about where health providers can start in promoting health equity.
Why Does Health Equity Matter to You?
Dr. Don Berwick discusses why health equity is important to him personally.
What One Thing Would You Do to Create Health Equity?
Health disparities expert David R. Williams discusses the most important change that could create health equity.
How Can Health Care Promote Health Equity?
Health disparities expert David R. Williams discusses the role of health care and other factors to create health equity.
How Can Providers Reduce Unconscious Bias?
Health disparities expert David R. Williams discusses promising strategies to reduce implicit bias against people of color and other minority groups.
Does Racism Play a Role in Health Inequities?
Health disparities expert David R. Williams explains how racism — including implicit bias — plays a role in health inequities.
Why Haven’t We Made More Progress on Health Equity?
Health disparities expert David R. Williams explains the progress and challenges in reducing health inequities in the United States.
What Is Health Equity, and Why Does It Matter?
In this short video, health disparities expert David Williams defines health equity and the impact of health disparities on people of color.
What Is the Goal of Reliable Design? (Part 3 of 5)
IHI Executive Director Frank Federico explains the goal behind reliable design — and why capability is just as important as reliability.
How Can You Make Processes Reliable? (Part 2 of 5)
IHI Executive Director Frank Federico discusses steps you can take to make your processes more reliable.
What Is Reliability? (Part 1 of 5)
IHI Executive Director Frank Federico provides an introduction to reliability, including a definition, some examples, and components of IHI’s proven methodology.
"Each of You, All of Us": Maureen Bisognano, IHI National Forum 2011 Keynote
IHI President and CEO Maureen Bisognano outlines a vision of improvement and collective impact anchored by patient-centered care, improvement capability, strong health care delivery systems and the pursuit of the Triple Aim.
QI Games: How Do You Measure the Banana?
Choosing and defining your measures might sound easy, but those two tasks cause problems for improvement teams all the time.
QI Games: Learn How to Use PDSA Cycles by Spinning Coins
You may have thought your coin spinning days ended in grade school, but it turns out the activity can help you learn about theories, predictions, and PDSA cycles.
QI Games: Learning about Variation by Counting Candy
Understanding variation is critical when you’re working to improve a process or system. In this activity, you’ll learn to distinguish between two types of variation: common cause and special cause. (And you’ll get to eat candy!)