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Is Your Board Effectively Overseeing Quality?
This article gives an overview of IHI's Framework for Effective Board Governance of Health System Quality and recommends three guiding principles to build improvement knowledge and capacity among board members.
WIHI: New Guidance for Governance of Health System Quality – What Trustees Should Know and Do
January 17, 2019 | Is there a better way for boards to fulfill their mandate of ensuring health systems live up to theirs on quality?
Framework for Effective Board Governance of Health System Quality
This white paper presents an actionable framework with the core processes needed for effective board governance of all dimensions of health system quality; an assessment tool; and support guides for three central knowledge areas for trustee oversight of quality.
WIHI: Tuning Up Health System Boards for Patient Safety
September 15, 2017 | What do we need and expect from trustees of health systems when it comes to their oversight of quality and safety?
Governing for Improved Health
Hospital trustees play an important role in community health. Health care organizations need to see themselves as part of a larger health care continuum, and a key asset within their communities to promote and ensure health.
Enhancing Board Oversight on Quality of Hospital Care: An Agency Theory Perspective
This study aimed to provide an update to prior research by exploring the role and practices of governing boards in quality oversight through the lens of agency theory and comparing hospital quality performance in relation to the adoption of those practices.
Passport Exclusive: Leading Large-Scale Change
Join Dr. James Anderson, President and CEO of Cincinnati Children’s Hospital, as he shares his experiences on leading large-scale, transformation changes.
In conversation with James L. Reinertsen, MD
In this Q&A, Dr. James Reinertsen discusses the board's role in improving patient safety.
Board engagement in quality: Findings of a survey of hospital and system leaders
Hospital governing boards assume an important role in improving delivery of quality care in the hospital.
How-to Guide: Governance Leadership (Get Boards on Board)
This How-to Guide recommends that boards of trustees in all hospitals undertake six key governance leadership activities to improve quality and reduce harm in their hospitals.
Quality and Patient Safety on the Radio
This series of downloadable podcasts on XM Radio's ReachMD taps into the thinking and activity of the quality improvement movement and features IHI experts and leaders.
Profiles in Improvement: Meg Baxter of Maine Medical Center
Who's improving health care? People are — at hospitals and in office practices all across the US and internationally. Listen to the story of Meg Baxter of Maine Medical Center.
Leadership Guide to Patient Safety
This white paper presents eight steps that are recommended for leaders to follow to achieve patient safety and high reliability in their organizations.
Pursuing Perfection: The Journey to Organizational Transformation: An Interview with Mary Brainerd, CEO, HealthPartners Medical Group and Clinics
This article features an interview with Mary Brainerd, CEO of HealthPartners Medical Group and Clinics in Bloomington, Minnesota. HealthPartners is a participant in IHI's Pursuing Perfection program.
The Power of Having the Board on Board
To help hospital boards assume a major leadership role in improving clinical quality and reducing harm, IHI has identified six crucial activities for boards as part of the 5 Million Lives Campaign. Several organizations share their experiences with getting the board on board.
In Good Company: The Gathering Force of Board Engagement with Quality and Safety
With economic pressures converging on clinical issues, hospital governing boards, which traditionally oversee fiscal management most of all, are being asked to engage in matters of quality like never before.
Delnor-Community Hospital: Where Performance Data Is Included in the Annual Report and Patients Present to the Board
"...To get to higher levels of performance you have to be honest. It's not always comfortable, but that's a good thing." This is the philosophy that led to the inclusion of performance data in the hospital's annual report.
Crosswalk of Joint Commission and Centers for Medicare and Medicaid Services Leadership Standards
This matrix cross-references 2009 Joint Commission Leadership Standards with the updated 2010 Joint Commission standards and Centers for Medicare and Medicaid Services standards.
Guidelines for Using Patient Stories with Boards of Directors
Guidelines for how to effectively use patient stories to engage boards of directors in quality improvement work.
Questions to Ask When Forming a Board Quality Committee
This list of questions, developed by Jim Reinertsen, MD, is designed to help think through the key decisions involved with forming a Board Quality Committee and formalizing the processes by which the committee will do its work.
What you can do: The trustee, patient safety, and JCAHO
The Joint Commission has developed patient safety standards that hospital leaders, including trustees, are responsible for implementing, along with National Safety Goals and recommendations.
Total quality management: A committee takes the reigns
This article provides guidelines for committee structure, meeting agendas, and quality goals to support hospital and health system boards of directors in overseeing quality.