Script for Late Patients

Marshfield Clinic
Rice Lake, Wisconsin, USA


Use this script when patients are late for an appointment to keep access to care under control.


Example Script: 

"Your scheduled appointment was at _____ and it is now ______.  Your doctor has moved on to his next patient. He/She would be happy to work you in between patients or at least by the end of the session (morning/afternoon).  You also have the option of rescheduling to another day or time or if you would like I could check to see if there is another provider that could see you."

first last

Average Content Rating
(0 user)
Please login to rate or comment on this content.
User Comments