Improving Chronic Illness Care, a national program of the Robert Wood Johnson Foundation
Seattle, Washington, USA
Improving Chronic Illness Care (ICIC), a national program of the Robert Wood Johnson Foundation, developed the Assessment of Chronic Illness Care (ACIC) survey to assist health care organizations in assessing current levels of care based upon the six components of the Chronic Care Model
(community resources, health organization, self-management support, delivery system design, decision support, and clinical information systems).
The survey allows organizations to identify areas for improvement in chronic illness care before beginning quality improvement work and to periodically evaluate the impact of the changes made on improving chronic illness care.
Use the ACIC in two ways:
- To identify areas for improvement in chronic illness care before beginning quality improvement work.
- To periodically evaluate the impact of the changes your organization is making to improve chronic illness care.
The ACIC is modeled after an instrument developed by the Indian Health Service for evaluating diabetes care (Acton et al., 1993, 1995). This survey is designed to help systems and provider practices move toward the "state-of-the-art" in managing chronic illness. The results can be used to help your team identify areas for improvement.
This tool has been used in multiple Institute for Healthcare Improvement Breakthrough Series Collaboratives focused on improving chronic illness care to guide improvement teams in making changes to their organizations.
Download the tool for detailed instructions, which are described on the first page of the survey.