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What Works to Improve Primary Care: Effective Strategies and Case Studies

Houck S
Boulder, Colorado, USA: HealthPress Publishing; 2017

This book includes practical tools, case studies of lessons learned from providers nationwide, and other resources for physicians, staff, and managers of office practices who are seeking sustainable improvement of primary care.

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by Courtney Thomas 2/16/2018 1:24:57 PM I wish this book had been available when I was practicing as a nurse practitioner - in public as well as private practice settings. - and drawn from the author's extensive experience working with primary care practices across the country. The book is very detailed and comprehensive yet presented in an easy to read format with practical approaches to change that can be implemented in virtually any setting. Potential pitfalls to change are identified along with helpful solutions. I especially like the way the role of patients (consumers) is incorporated. In "the old days" we all wanted patients to be "compliant"; this guidebook appropriately defines the consumer "perfect role" as"activated" which much more accurately reflects the role that today's informed consumer desires and should assume with respect to their own health. I highly recommend this incredibly well researched and practical guide for improving the primary care experience - and plan to share it with my own internist!

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by Zula Solomon 6/18/2015 9:25:08 PM We have used What Works as a coach training tool and as a way to focus practices in quality improvement activities. I highly recommend this book for any practice or quality improvement organization looking for concrete examples on how to implement QI initiatives.

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by Judith `Perry 12/2/2013 3:39:26 PM This is a great tool to help identify areas needed for quality improvement in provider practices. I particularly liked the health equation and the matrices provided. I recommend this book to all interested in real world ideas for improving quality and care to our clients. Judith Judith Perry, APRN, FNP-BC, ACHPN DNP(c)

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by Julie Schilz 12/27/2012 9:01:16 AM Great tool for the entire practice. Offers real world patient flow and supply/demand examples for a primary care practice. Easy to use with use cases that provide insight into how the concepts can be utilized.

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by Debbi Barnett 10/11/2012 1:29:25 PM Sue does an amazing job of bringing together abstract practice transformation concepts with some very nice concrete examples for how change can and has been implemented in real iive settings. This book is extremely helpful to have on hand when a practice starts out on its Transformation Journey.

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by Diana Lopez 7/26/2012 10:59:28 AM The document only in inglish, please post in spanihs

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What Works to Improve Primary Care: Effective Strategies and Case Studies

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