Total quality management: A committee takes the reigns

Total quality management: A committee takes the reigns. The Governance Institute BoardRoom Press newsletter. April 2006.

Quality oversight in a hospital or health system is the responsibility of the board of directors. Whether the work happens in a committee or is done by the full board, it is as imperative to board effectiveness and organizational performance, if not more, than financial oversight. This article provides guidelines for committee structure, meeting agendas, and quality goals.

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