Federico F, Bonacum D. Strengthening the core: Middle managers play a vital role in improving safety. Healthcare Executive. 2010 Jan/Feb;25(1):68-70.
Because they are not in senior leadership positions or at the front lines of patient care, middle managers act as a crucial bridge between the two. This article describes the core skills that middle managers need to be successful in leading improvement efforts at the microsystem level, and what senior leaders must do to provide the necessary training and support structures within the organization.