Mate KS, Rakover J, Cordiner K, Maskell B. A simple way to involve frontline clinicians in managing costs. Harvard Business Review. October 11, 2017.
How can organizations engage clinical staff in improving value? By offering point-of-care tools to manage costs and increase efficiency. This article describes the building blocks of a value-management system in health care. The approach that IHI co-developed includes a simplified method to understand quality, cost, and workforce capacity on a weekly basis; a visual management system to present and analyze this data regularly; and daily, point-of-care communication to support continuous improvement.