The Scottish Improvement Journey: A Nationwide Approach to Improvement. Glasgow, Scotland: The Scottish Government; April 2018.
Learn about Scotland’s 10-year effort to apply quality improvement on a national scale to improve patient safety and “make Scotland the best place to live in.”
Inside the paper:
- An in-depth review of the successful Scottish Patient Safety Programme, the world’s first national approach to improving patient safety that included technical support from IHI as part of a broader longtime
- Details of further QI efforts that spread across Scotland into new social policy areas such as children’s services, education, and justice
- Demonstration of how a systematic application of a QI methodology can lead to dramatic changes and significant improvement within public services on a national scale
View the publication