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Resources

Reducing harm to patients

Pugh M, Reinertsen JL. Reducing harm to patients. Healthcare Executive. 2007;22(6):62, 64-65.

This article by Michael Pugh and James Reinertsen is the second in a series on key leadership strategies that can improve patient safety. Inspired by IHI’s 5 Million Lives Campaign, the authors lay out the principles and merits of dashboards to track specific and whole system quality improvement.

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Health Care Leaders: "Bill or No Bill, We Still Have Work to Do"

In this NEJM Catalyst article, several members of the IHI Leadership Alliance write, “Bill or no bill, we still need to move forward and continue our focus on improving health and health care for our patients and our communities while reducing costs” (the IHI Triple Aim).
Breaking the Rules for Better Care

IHI Leadership Alliance member organizations asked their patients and staff, “If you could break or change any rule in service of a better care experience for patients or staff, what would it be?” This article summarizes the most frequent suggestions.
Profiles in Improvement: Dr. Pierre Barker, IHI Chief Global Partnerships and Programs Officer

Dr. Pierre Barker, IHI Chief Global Partnerships and Programs Officer, describes some of IHI’s global work that is helping to improve health and health care worldwide.
Four Steps to Sustaining Improvement in Health Care

To learn how to build systems that sustain improvement, IHI studied health care organizations that were able to achieve standout results and then build on them. This article highlights four steps, derived from insights from their work, on how to get started with introducing new standard work processes for point-of-care staff.

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