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• Planning for clinical crisis: Next steps
  This article presents a summary of the learning gained and the challenges remaining for clinical crisis planning, along with comments on four areas of crisis management that are receiving the greatest attention.
• Respectful Management of Serious Clinical Adverse Events
  This white paper introduces an overall approach and tools designed to support two processes the proactive preparation of a plan for managing serious clinical adverse events, and the reactive emergency response of an organization that has no such plan.