Bisognano M, Boutwell A. Improving transitions to reduce readmissions. Frontiers of Health Services Management. Spring 2009;25(3):3-10.
In the hospital setting, poor coordination of care often results in hospital readmissions, many of which are avoidable. This article describes processes that hospitals can implement immediately to dramatically improve care transitions and reduce hospitalization rates. Readmission rates are a focus of interest for payers and policy makers seeking to promote efficiency and quality, and for hospital executives who want their organizations to excel on this performance metric.