Mazor KM, Simon SR, Yood RA, et al. Health plan members’ views on forgiving medical errors. American Journal of Managed Care. Jan 2005;11(1):49-52.
The authors’ findings suggest that patients are not likely to forgive a physician in circumstances in which they suspect incompetence, inattention, or a lack of caring on the part of the physician involved. A more comprehensive understanding of forgiveness and the effect of forgiveness on the physician-patient relationship following a medical error is needed.
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