Health plan members’ views on forgiving medical errors

Mazor KM, Simon SR, Yood RA, et al. Health plan members’ views on forgiving medical errors. American Journal of Managed Care. Jan 2005;11(1):49-52.

The authors’ findings suggest that patients are not likely to forgive a physician in circumstances in which they suspect incompetence, inattention, or a lack of caring on the part of the physician involved. A more comprehensive understanding of forgiveness and the effect of forgiveness on the physician-patient relationship following a medical error is needed.

 

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