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The Ergonomics of Innovation

Rao H, Sutton R. The ergonomics of innovation. McKinsey Quarterly. 2008;4:131-141.

This article traces the history and ideas that led to IHI’s 100,000 Lives Campaign, which ran from December 2004 to June 2006. The authors are especially interested in the unique structure and mobilizing strategies that enabled so many hospitals to participate in and take advantage of this first of its kind national initiative to prevent unnecessary deaths in US hospitals.

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Ethiopia Health Care Quality Initiative: Design and Initial Lessons Learned

The Ethiopian Federal Ministry of Health and IHI co-designed a three-pronged approach to accelerate health system improvement nationally, which included developing a national health care quality strategy, building quality improvement (QI) capability at all health system levels, and introducing scalable QI collaboratives across four regions.
Using a Multicountry Learning Network to Harvest and Rapidly Spread Implementation Knowledge to Reduce Mother-to-Child Transmission of HIV

This article describes the value of creating a quality improvement–driven, multicountry learning network to accelerate the pace of improving care systems in Africa to reduce mother-to-child transmission of HIV.
Applying Quality Improvement Approaches to Reduce Mother-to-Child HIV Transmission and Improve Health and Nutrition Care in Five Countries

This article describes the application of quality improvement (QI) methods, as part of the Partnership for HIV-Free Survival, to support governments and facility staff in five African countries in reducing maternal-to-child transmission of HIV.
A Six-Country Collaborative Quality Improvement Initiative to Improve Nutrition and Decrease Mother-to-Child Transmission of HIV

This article is the first report of the effectiveness of using quality improvement in a large-scale multicountry effort in Africa to improve infant survifal by reducing postnatal maternal-to-child transmission of HIV in breast feeding HIV-positive mothers.
The Answer to Culture Change: Everyday Management Tactics

This article describes the High-Performance Management System, a model developed by IHI to drive sustained value improvement using a clear rhythm of performance measurement and communication via huddles and visual management.

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The Ergonomics of Innovation

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