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The Ergonomics of Innovation

Rao H, Sutton R. The ergonomics of innovation. McKinsey Quarterly. 2008;4:131-141.

This article traces the history and ideas that led to IHI’s 100,000 Lives Campaign, which ran from December 2004 to June 2006. The authors are especially interested in the unique structure and mobilizing strategies that enabled so many hospitals to participate in and take advantage of this first of its kind national initiative to prevent unnecessary deaths in US hospitals.

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The Scottish Improvement Journey: A Nationwide Approach to Improvement

Learn about Scotland’s 10-year effort to apply quality improvement on a national scale to improve patient safety, including an in-depth review of the successful Scottish Patient Safety Programme, and further QI efforts that spread across Scotland into new social policy areas such as children’s services, education, and justice.
10 IHI Innovations to Improve Health and Health Care

This curated publication highlights 10 ideas that have emerged from IHI's systematic 90-day innovation approach, including reflections on the Triple Aim, the concept of a health care Campaign, the Breakthrough Series Collaborative model, and other frameworks and fresh thinking that have been replicated around the world.
WIHI: QI Takes on Veteran and Chronic Homelessness

October 12, 2017 | Using an improvement science approach and campaign-style momentum, one initiative is dramatically increasing monthly rates of housing homeless individuals across the US, including veterans and the chronically homeless.
Ensuring Healthcare Improvements Stick

This article describes six management principles, leadership practices, core competencies, and mental models that all play a role in generating and sustaining improvement.
Four Steps to Sustaining Improvement in Health Care

To learn how to build systems that sustain improvement, IHI studied health care organizations that were able to achieve standout results and then build on them. This article highlights four steps, derived from insights from their work, on how to get started with introducing new standard work processes for point-of-care staff.

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The Ergonomics of Innovation

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