Mate K, Rakover J, Munch D, Pugh M. Ensuring healthcare improvements stick. Healthcare Executive. 2017 Jan;32(1):66-69.
Researchers at IHI have been working to identify and test the “active ingredients” that make for continuous improvement and continuous quality control at the front line in health care. This article describes six management principles, leadership practices, core competencies, and mental models that all play a role in generating and sustaining improvement.