Carr S. Disclosure and Apology: What's Missing? Advancing Programs That Support Clinicians. Medically Induced Trauma Support Services; November 2009.This report gives guidance to health care organizations for establishing programs that provide emotional support to clinicians and staff members following adverse events. The report was developed as a result of a day-long learning event at which physicians, nurses, risk managers, patient safety officers, health care executives, claims representatives, employee assistance program support staff, and others gathered to share experiences and better practices.
