Curing Health Care

Berwick DM, Godfrey AB, Roessner J
San Francisco, California: Jossey-Bass; 2002

A report on the National Demonstration Project on Quality Improvement in Health Care, this book describes how health care managers can apply modern methods of total quality management to help recapture control and hope in a time of frustration and skyrocketing costs. The book demonstrates what works and does not work in actual practice, presenting case examples of specific health care improvement projects.
 
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