Advancing the Practice of Patient- and Family-Centered Care How to Get Started. Bethesda, Maryland: Institute for Family-Centered Care; 2008.
Bringing the perspectives of patients and families directly into the planning, delivery, and evaluation of health care — thereby improving its quality and safety — is what patient- and family-centered care is all about. Many hospitals, however, question how to link it with their overall mission and how to get started. This document provides answers to some of these commonly asked questions; outlines steps for getting started; provides assessment tools; and lists select resources.