Hayward M, Endo J, Rutherford P. A Focus on "Always Events." Healthcare Executive. 2014 Jan/Feb;29(1):78-81.
The IHI Always Events framework is a strategy to help health care leaders identify, develop, and achieve reliability in a person- and family-centered care delivery process. This article describes Always Events, provides examples, and identifies specific leadership actions to support organizations in implementing Always Events.