While all changes do not lead to improvement, all improvement requires change. The ability to develop, test, and implement changes is essential for any individual, group, or organization that wants to continuously improve.
Selecting, testing, and implementing changes
is a core element of the Model for Improvement, a simple yet powerful tool for accelerating improvement that has been widely used by the Institute for Healthcare Improvement and hundreds of health care organizations in many countries to improve numerous health care processes and outcomes.
After generating ideas for changes your team might try, use rapid Plan-Do-Study-Act (PDSA) cycles to test a change or group of changes on a small scale to see if they result in improvement. If they do, expand the tests and gradually incorporate larger and larger samples until you are confident that the changes should be adopted more widely.
Of course, measurement
is a key component of testing and implementing changes. Establishing key measures will help your team determine if the changes you are implementing are leading to improvement.