Remove Intermediaries

Improving Primary Care Access

Each care team member who is involved in the flow of the patient or information adds time to the process and increases the risk of error. If every prescription refill requires physician sign-off, eliminate the step of having the nurse review the request or devise a system that doesn’t require physician sign-off for every prescription. Enable patients to check in directly with their care team, rather than going first to a centralized check-in area, to eliminate an extra step in the process.

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