Date: December 17, 2015
- Neil Baker, MD, Neil Baker Consulting and Coaching LLC; Faculty, Institute for Healthcare Improvement (IHI)
WIHI is pleased to present a Special Edition Podcast, featuring Neil Baker. WIHI recorded Dr. Baker’s remarks on December 8, 2015, in Orlando, Florida, at the Institute for Healthcare Improvement’s 27th Annual National Forum on Quality Improvement in Health Care.
The broadcast is 1:12 long; we recommend that you have the presentation slides, along with the other materials listed below, handy for reference as you’re listening. During his Forum session, Dr. Baker orchestrated four one-minute table conversations among attendees; you might consider engaging co-workers in similar table conversations while listening, using the handouts for guidance. All the elements, including the audio, are posted below.
Neil Baker works with health care organizations to enhance leadership and team impact. His signature contribution to this field is his adept way of using any work situation, even the most complex and difficult, as an opportunity to achieve immediate impact on the quality of work relationships. We might spend our entire working lives striving to become better colleagues and leaders and more effective team members; what Dr. Baker offers are effective ways to interrupt unproductive “reactive” patterns to get back on the right track.
Neil Baker developed his approaches over 30 years as a leader, speaker, consultant, and executive coach. His past positions include serving as Director of Psychiatric Inpatient Services at the University of Colorado Health Sciences Center in Denver, Colorado; Medical Director of Quality at Group Health Cooperative in Seattle, Washington; and faculty and Improvement Advisor for ten years for the Institute for Healthcare Improvement (IHI) in Cambridge, Massachusetts. Currently, in addition to his consulting practice, he serves as faculty for the leadership track he created for the IHI/Project ECHO collaborative on improving access and office efficiency in primary care.
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