When IHI began in the United States more than 25 years ago, we introduced an original concept: to bring the tools of improvement that were well-developed in industry and leverage them to improve the nation’s health care system. Today, our mission continues to improve health and health care amidst the ever-changing needs in the US and Canadian health care systems.

Our improvement work with health care systems continues, with an expanding focus beyond the hospital walls to more fully engage communities, office practices, and patients and families in our mission to improve health and health care. IHI’s work increasingly seeks to engage regions, states, provinces, and employers to work alongside health systems to make improvements that lead to better health, better experience of care, lower cost, and safer systems.

Our Goal
In support of IHI’s mission, our goal is to motivate and build the will for change, identify and test innovative models of care, and ensure the broadest possible adoption of proven practices that improve individual and population health. We work collaboratively with individuals, organizations, systems, and regions to develop the skills, capabilities, and culture they need to improve and to thrive; promote overall health and wellness; and provide value for health care dollars and reinvest the cost savings in better methods. Through the IHI Open School, we are training and equipping the next generation of health professionals with the skills needed to advance health care improvement and patient safety.

Learn more about our work in North America >>


In the Spotlight

Addressing Patient Safety Within a Public Health Framework
IHI convened the National Steering Committee for Patient Safety with the goal of developing a national action plan to address preventable harm in health care. IHI’s Tejal Gandhi describes the four main areas the Committee will focus on, using a public health framework to help advance and sustain safety improvements.

Navigating Health Care Policy: Value-Based Care
A panel of experts at IHI’s 2017 National Forum was asked what “value-based” means, concretely. Learn more in an excerpt from this navigating health care policy panel discussion, published in NEJM Catalyst.

Standardize Before You Improve
IHI’s Bob Lloyd provides guidance on how to standardize processes before improving them. Standardization is a fundamental starting point for improvement work. Why? Processes that are standardized are stable and, therefore, predictable. They generally exhibit common cause variation — variation that can be the focus of opportunities for improvement.

IHI Blog