Our Work

At the core of IHI’s work in North America is the rich variety of educational opportunities — seminars, web-based trainings, online courses, long-standing professional development programs for Improvement Advisors and Patient Safety Executives, and our flagship annual conferences, the National Forum and the Annual Summit — to support the health care community in building improvement capability, and to provide opportunities to convene and collaborate with others in the spirit of “all teach, all learn.”

In addition to ongoing educational offerings, IHI has a long history in engaging organizations in North America and worldwide in more in-depth learning experiences through Collaboratives and large-scale initiatives.

We also engage deeply with a select group of large organizations in North America and around the world to achieve transformative system-wide aims. These organizations, known as Strategic Partners, share IHI’s mission to improve health and health care, and they are in a position to have a substantial impact for patients and populations. With our Strategic Partners, we build improvement capability, innovate and test ideas, and form a community that works together to advance our mission globally.

Through the IHI Open School, we are training and equipping the next generation of health professionals in North America and worldwide with the skills needed to advance health care improvement and patient safety.

Some of IHI’s current and new work in North America is highlighted below. IHI also provides customized services in a number of areas, including onsite diagnostics and building improvement capability programs, among others.

Annual Conferences

National Forum on Quality Improvement in Health Care
Offered for more than 25 years, IHI's annual National Forum on Quality Improvement in Health Care is the premier conference for people committed to the mission of improving health care. The popular National Forum, held in the US each year, has become the model for other annual Forums that IHI co-sponsors in other parts of the world, including Europe, the Asia-Pacific region, the Middle East, and Latin America.

IHI Summit on Improving Patient Care
The annual Summit brings together thought leaders from around the globe, in an intimate and dynamic conference setting, to examine new ways to improve care delivery and coordination across the care continuum. Explore how individuals and communities can have an impact on improving care, promoting health, and lowering costs within our changing health care system.

IHI Patient Safety Congress
Each year, the IHI Patient Safety Congress is the must-attend event for committed health care professionals who continue to shape smarter, safer care for patients wherever it’s provided — from the hospital to outpatient settings to the home.


IHI Leadership Alliance
Today’s health care leaders have at least two major jobs: Deliver great health care and high value today, and innovate for the emerging health and health care models of tomorrow. These are the goals of the the IHI Leadership Alliance, an exclusive leadership initiative for ambitious health care system executives and their teams.

100 Million Healthier Lives
100 Million Healthier Lives is an unprecedented collaboration of change agents pursuing unprecedented results: 100 million people living healthier lives by 2020. Our vision is to fundamentally transform the way the world thinks and acts to improve health and well-being.

Creating Age-Friendly Health Systems
Older adults in the US deserve safe, effective, and patient-centered care in the settings in which they receive their care. To achieve this aim, The John A. Hartford Foundation is partnering with IHI on the Creating Age-Friendly Health Systems initiative to develop an Age-Friendly Health System Model and rapidly spread the model to 20 percent of US hospitals and health systems by 2020.

Pursuing Equity
Pursuing Equity, a two-year initiative launched in April 2017, aims to reduce inequities and outline a blueprint for how health care can advance equity. Eight health care organizations will work with IHI to deepen their existing efforts to reduce health inequities, using the framework outlined in the Achieving Health Equity IHI White Paper as the foundation of their work.