Our Work

Hamad Medical Corporation, Qatar
Hamad Medical Corporation (HMC), a government-owned corporation, is the main health care provider for the state of Qatar, delivering at least 80 percent of the country’s secondary and tertiary care. Employing approximately 19,000 staff, HMC consists of a network of eight hospitals, a national ambulance service, and home health care service on which a major proportion of Qatar’s population — citizens, expatriate workers and their dependents, and visitors and tourists — rely for medical care, including emergency care. HMC is the first health care provider in the region to have its hospitals reaccredited by the Joint Commission International.

IHI is partnering with HMC to support three central activities: strategic guidance and building will; a system-wide safety improvement campaign (focused on critical care processes, peri-operative care, general ward safety processes, and building skills in leadership for improvement); and building improvement capability. The goal of this work is to create a sustainable and reusable infrastructure for health and health care improvement within Hamad Medical Corporation, and a network of safer hospitals with markedly increased ability to improve.

Logistics for Healthcare Improvement
Logistics for Healthcare Improvement: A frontier for world-class, international health care quality professionals who have rich records of outstanding successes and who are willing to extend this pattern of sucess to the region with a focus on providing insights, consultations and guidance to health care organizations seeking performance improvement achievement and establishing quality of excellence care systems. IHI is partnering with Logistics for Healthcare Improvement to offer training courses throughout the region.

King Fahad Medical City, Saudi Arabia
King Fahad Medical City (KFMC), located in Riyadh, Saudi Arabia, is committed to providing superb health care to the people of Saudi Arabia. In its acute care facilities, KFMC aspires to reach unprecedented levels of safety, quality, and a culture of continuous improvement. IHI is partnering with KFMC to offer strategic guidance and leadership development coaching to set ambitious, yet realistic goals and design the organizational systems and programs necessary to reach those goals. 

King Saud Medical City, Saudi Arabia
King Saud Medical City (KSMC), located in Riyadh, is committed to providing superb health care to the people of Saudi Arabia. Its acute care facilities aspire to reach unprecedented levels of safety and quality, and to achieve continuous improvement. IHI is partnering with KSMC to provide an assessment that will inform how KSMC might optimally drive, align, and support quality improvement efforts within the organization, and build improvement capability at both the central and hospital levels. The assessment will also serve to identify basic strengths and weaknesses in other areas important for success such as culture, leadership, and data and analytic skills.

Middle East Forum on Quality Improvement in Healthcare
IHI and Hamad Medical Corporation co-host the Middle East region’s only major conference on quality improvement and innovation in health care. The Middle East Forum brings together thousands of local, regional, and international experts to discuss quality improvement imperatives and challenges facing the medical profession, in general and specific to that region.