Deborah Bamel, MPH, Senior Project Manager, IHI, provides operational leadership for IHI’s maternal and newborn health content area, working with teams and regions across IHI to develop and organize the strategy and portfolio of work in this area. In this role she serves as the senior project manager on several projects focused on reducing maternal morbidity and mortality and improving the delivery of safe, respectful, and equitable maternity care. She is also a member of IHI’s Strategic Partnerships team, managing IHI’s relationships with large health system partners and leading the operations for safety and quality improvement projects with these health systems. Ms. Bamel received a master’s degree in Public Health from Columbia University, with a concentration in Family and Reproductive Health. Prior to joining IHI, she worked for the Centering Healthcare Institute, where she managed a grant focused on expanding the CenteringPregnancy® group prenatal care model across the United States. She has also worked in a variety of clinical and research settings in Boston and New York City, where her work was focused on maternal, child, and reproductive health.
Dr. Mamun Mohiuddin Bhuiyan, MPH, CCD, MBBS, is the Quality Improvement Implementation Advisor for IHI’s work in Bangladesh. He works with the Ministry of Health and Family Welfare and the local delivery partners to reduce maternal and neonatal mortality in 10 districts. Dr. Bhuiyan acts as focal point of a Learning Collaborative primarily in 10 districts of Bangladesh. He was a clinician for seven years before joining as a QI Monitor & Program specialist in URC. Prior to joining IHI, he spent five years in the Health & Nutrition sector of Save the Children in Bangladesh as a Quality Improvement Manager for their Nutrition Project. He actively contributed to the development of different technical guides in the quality improvement field led by the Quality Improvement Secretariat (QIS) under MoH&FW, Bangladesh. Dr. Bhuiyan worked with URC as a Program Specialist to establish the management protocol of Diabetes Mellitus-Tuberculosis Co-morbidity in BIRDEM Hospital, the first-ever initiative in Bangladesh.
Minara Chowdhury, MA, APM, is the Country Director for IHI’s work in Bangladesh. Working with the Government of Bangladesh and Development Partners, she leads a team of local resources and international faculty with an aim to reduce maternal and newborn mortality in 10 participating districts. Prior to joining IHI, Ms. Chowdhury worked for Hamad Medical Corporation in Doha, Qatar, for 10 years in several improvement-focused roles, including Executive Director for Business Development at Hamad General Hospital and Executive Director for special projects, where she initiated the first value improvement program in Qatar. She was also appointed Acting Executive Director for Hamad Healthcare Quality Institute and prior to that role established and managed the Center for Healthcare Improvement for about six years. Previously, she worked with the National Health Service in the UK in different roles, including operational lead for the Turnaround program at Worthing and Southlands NHS Trust. During this time Ms. Chowdhury completed her Masters in Management of Change from the University of Sussex, UK. She commenced her career in project management within the banking sector, where she qualified as a Company Secretary, having completed the Institute for Chartered Secretaries and Administrators qualification and securing a world prize in Managing Information Systems. She also completed her qualifications through the Association of Project Management.
Stephanie Coulombre, MA, Project Manager, Institute for Healthcare Improvement (IHI), manages a variety of partnerships, improvement initiatives, and capacity -building programs around the world. Her current portfolio includes IHI’s strategic partnership with Safer Care Victoria in Australia and The Conversation Project, a public engagement initiative with a goal to have every person’s wishes for end-of-life care expressed and respected. Ms. Coulombre discovered her passions for health care improvement and communication while coordinating local projects for Boston Children’s Hospital’s Program for Patient Safety and Quality. She received her undergraduate degree in Psychology from Mount Holyoke College and her Master of Arts in Health Communication from Emerson College.
Sumona Ferdous, MBBS, MPH, is the Quality Improvement Implementation Advisor for IHI’s work in Bangladesh. She works closely with the Ministry of Health & Family Welfare and the professional bodies, providing support to the Quality Improvement Activities to reduce maternal and newborn mortality in 10 Districts of Bangladesh. As a Quality Improvement Coach, Dr. Ferdous engaged herself in building the QI knowledge and skills of the service providers at the subdistrict, district, and national levels. Prior to joining IHI, she worked for Marie Stopes Bangladesh as the lead for maternity services where she provided technical supports to ensure and improve the quality of care for mothers and newborns. Dr. Ferdous was also engaged in an additional scope of work in the field of sexual and reproductive health and family planning. She worked closely with Marie Stopes International as a master trainer and successfully facilitated different capability development programs on medical emergency management, emergency obstetric care, and infection prevention. Dr. Ferdous has 15 years of clinical experience in gynecological and obstetrical inpatient and outpatient management and the management of emergency obstetric care. She worked for the Government of Bangladesh and played a vital role as a Register-Gynae & Obstetrics in the Institute of Child and Mother Health, which is a renowned health care, training, and research institute in Bangladesh. Throughout her career, Dr. Ferdous has played significant roles in different national and international NGOs and government organizations in the field of maternal, newborn, and reproductive health.
Smitha Gudapakkam, MEng, MBA, New Business Manager for IHI's work in the Middle East and Asia-Pacific regions, works closely with the regional lead and staff to support the evolution of the regional strategy, meet business goals, develop new business opportunities, and contributes to financial sustainability across the organization. Prior to joining IHI, she worked for Massachusetts General Hospital’s Global Health Department and helped grow the Consortium for Affordable Medical Technologies (CAMTech) Program globally across India and Uganda. Ms. Gudapakkam has worked for large medical device companies and contributed to the research and development of new products, as well as setting and executing strategy for division growth. Her expertise also includes project management and implementation of electronic medical records (EMR) software in several outpatient health networks across the country. Ms. Gudapakkam has a Masters in Biomedical Engineering from Syracuse University and a Masters in Business Administration from Babson College, with Global Management as her concentration.
Matthew Jensen, Project Coordinator, Institute for Healthcare Improvement (IHI), supports a variety of projects primarily focused on safety and value. Before joining IHI in 2018, he was a student at University of California, Los Angeles, where he majored in Molecular, Cell, and Developmental Biology. His career and work interests include public health with a focus on system integration and execution.
Lisa McKenzie, BPhysio(Hons), MHA, Country Director, Australia and New Zealand, Institute for Healthcare Improvement (IHI), is responsible for supporting organizations in the region to accelerate the pace of improvement. She advises on quality strategies and the application of improvement science to achieve measurable results. Ms. McKenzie leads IHI’s strategic partnership activities with Safer Care Victoria, the state’s health care quality improvement agency. She also delivers programs internationally to build improvement capability and coaches teams to sustain value-based improvements. She undertook IHI’s onsite Fellowship Program in Boston, USA (2016-2017). Prior to joining IHI, she worked in a range of leadership roles with a focus on overseeing large-scale change initiatives, service redesigns, and quality improvements. Ms. McKenzie was previously Chief of Staff at Melbourne Health, one of Australia’s major tertiary health services, and Director of Operations, Precinct Collaboration, across co-located hospitals. In her former role as Melbourne Health’s Director of Transformation and Quality, she led the organization’s innovation and improvement program. Ms. McKenzie has a clinical background in physiotherapy, a Masters of Health Administration from La Trobe University, and has completed the Australian College of Health Services Executives Management Residency Program.
Muntasir Moin Nabil, MBBS, MPH (Epidemiology), is the Quality Improvement Implementation Advisor for IHI’s work in Bangladesh. He works with the Ministry of Health and Family Welfare and the local delivery partners to reduce maternal and neonatal mortality in 17 districts. Dr. Nabil acts as focal point of Maternal and Newborn Health Quality Improvement (MNHQI) Scale-Up Initiative primarily in the Manikganj and Brahmanbaria district of Bangladesh. He was a clinician for five years before joining International Centre for Diarrhoeal Disease Research, Bangladesh (ICDDR,B), as a research physician. Prior to joining IHI, he spent two years in the Health and Nutrition sector of Save the Children in Bangladesh as a Manager-District Implementation and Divisional Quality Improvement Coordinator for their MaMoni Project. He actively contributed to the implementation of quality improvement protocols in the field led by the Quality Improvement Secretariat under MoH&FW, Bangladesh. Dr. Nabil worked with ICDDR,B for four years as a medical officer and research physician in maternal and child health in various research, including inactivated polio vaccine trial, Type 2 monovalent oral poliovirus vaccine trial, and accelerating implementation of national nutrition services. He has also done postgraduate training in internal medicine and has advanced knowledge on epidemiological research methods.
Laura Nunnelly is a Project Coordinator for IHI's work in the Middle East and Asia-Pacific regions. Based in Boston, Massachusetts, USA, she supports quality improvement projects in India, Australia, and Qatar. She came to IHI from Boston Children’s Hospital, where she was a Clinical Assistant in the Orthopedic and Sports Medicine Department. She graduated from Smith College with a degree in Biology and East Asian Languages and Literature.
Marie W. Schall, MA, Senior Director, Institute for Healthcare Improvement, has more than 20 years of experience leading innovation and improvement projects as well as scale-up initiatives in health care and community-based settings. She currently directs the scale-up of continuous quality improvement (CQI) efforts to improve maternal and newborn health outcomes in Bihar, India; and supports the 100 Million Healtier Lives IHI team that is winding up a multi-year grant from the Robert Wood Johnson Foundation to improve health, well-being, and equity in communities across the US. Ms. Schall recently directed the IHI Integrating Behavioral Health in the Emergency Department and Upstream (ED & Up) Learning Community funded by Well Being Trust.
Rima Sheehab, Project Manager, IHI, has worked on a diverse portfolio of projects and quality improvement initiatives during her time at IHI. She manages USAID’s MaMoni MNCSP (Maternal Newborn Care Strengthening Project), which includes opportunities to advance learning and scale up of effective maternal and newborn care interventions to improve outcomes for mothers and newborns in Bangladesh. Ms. Sheehab also provides financial, project, and relationship management for IHI’s work with the Robert Wood Johnson Foundation on the 100 Million Healthier Lives population health initiative in order to improve health, well-being, and equity across US communities. Prior to her current roles at IHI, she also worked on the USAID-funded Health Systems Strengthening project in Liberia in the aftermath of the Ebola crisis, the large-scale Gates-funded initiative in Malawi to reduce maternal, newborn, and child mortality, and the International Innovations Network Learning and Action Community led by The Commonwealth Fund and IHI. Ms. Sheehab graduated magna cum laude from Northeastern University with a degree in Human Services (Community Health specialization) and minors in Health Sciences and Global Social Entrepreneurship.