Our Work

At the request of health care delivery systems in this region, IHI is helping them demonstrate effective leadership and management practices, improve patient safety, build capabilities for quality improvement, and develop, test, and implement strategies to improve population health.

Some of IHI's work in the Asia-Pacific region is highlighted below.


Current Collaborations in the Region


CARE India

IHI is a part of a Technical Support Unit working with CARE India that provides catalytic support to the Health and Social Welfare Departments of the Government of Bihar, India. This effort is building on two prior phases of work focusing on the state's five-year Integrated Family Health Initiative (IFHI) that began in 2011 to improve maternal care, newborn care, nutrition, immunization, and family planning. IHI is guiding the design and implementation of a series of capability-building workshops focused on improvement science to improve outcomes for mother and children, engaging 36 of the Bihar’s 38 districts to foster a collaborative-like network across the hospitals.

Saudi Arabia

The Saudi Commission for Health Specialties on behalf of the Healthcare Leadership Academy
IHI is partnering with The Saudi Commission for Health Specialties on behalf of the Healthcare Leadership Academy to provide strategic guidance and coaching for building improvement capacity and capability for health professionals, in addition to building improvement capability for mid-level managers and frontline staff in five clusters (integrated health systems). This collaboration is anchored in three key capability-building programs developed and delivered by IHI: Improvement Science in Action, Improvement Coach, and Improvement Advisor.


Past Collaborations in the Region


Clinical Excellence Commission
The Clinical Excellence Commission (CEC) is responsible for supporting and promoting improved clinical care, safety, and quality improvement in the public health system of New South Wales. The initial focus of the partnership with IHI was on building improvement capability to lay a foundation and develop a lasting infrastructure to sustain future improvement to the consortium of multiple states.

Melbourne Health Fellowship
A year-long immersion program for mid-career health professionals, the fellowship aims to develop health care leaders with the drive, skills, and experience to spread improvement in the United States and globally and to build capability within health care organizations to reach dramatically higher levels of performance. Fellows spend one year at IHI’s office in Massachusetts and return to their home organization to lead transformative change. Lisa McKenzie, BPhysio(Hons), MHA completed the IHI Fellowship program in 2016-2017.

Monash Health
One of the largest health service providers in Australia, Monash Health provides health care across the entire lifespan — from pre-birth, newborn babies and children, to the aged, their families and caregivers. Services are provided through more than 40 locations across southeast Melbourne, Victoria. Through university affiliations, they are a major provider of education and training for the next generation of health professionals and the major clinical partner in research that is advancing knowledge and clinical care. IHI partnered with Monash to build improvement capability across the organization, from the front lines of care to the organizational leadership level.

Safer Care Victoria
Safer Care Victoria (SCV) is the lead agency for monitoring and improving the quality of health care across the state of Victoria, enabling health services to deliver safe, high-quality care and experiences for patients, carers, and staff. IHI partnered with SCV to co-develop a quality management system for Victoria to enable system learning and deliver measurable improvements; build system-wide capability for improving quality at all levels; and implement a state-wide patient safety program focused on reducing harm and unnecessary variations in care.


Over a five-year period, IHI partnered with Save the Children and other consortium partners to harness the unparalleled opportunity that USAID’s Strengthening Public Sector Maternal and Newborn Care presents. This USAID-funded project included opportunities to advance learning and scale up of effective maternal and newborn care interventions to improve outcomes for mothers and newborns in Bangladesh. IHI worked with MaMoni partners to address quality, including health systems quality improvement, capability building trainings in 10 priority districts, and large-scale learning Collaboratives across the country.


ACCESS Health International: Safe Care, Saving Lives   
ACCESS Health International partnered with IHI to assist in developing quality improvement Collaboratives to improve NICUs, Labor wards, and reliable processes at birth. IHI provided guidance, mentorship, and support for building improvement capability. The Safe Care, Saving Lives project aims to reduce neonatal deaths due to sepsis, prematurity, and birth asphyxia in 25 participating hospitals in Andrah Pradesh.

All India Institute of Medical Sciences (AIIMS)
All-India Institute of Medical Sciences was established as an institution of national importance by an Act of Parliament with the objects to develop patterns of teaching in Undergraduate and Post-graduate Medical Education in all its branches so as to demonstrate a high standard of Medical Education in India; to bring together in one place educational facilities of the highest order for the training of personnel in all important branches of health activity; and to attain self-sufficiency in Post-graduate Medical Education. The Institute has comprehensive facilities for teaching, research and patient-care. As provided in the Act, AIIMS conducts teaching programs in medical and para-medical courses both at undergraduate and postgraduate levels and awards its own degrees. IHI and AIIMS partnered to offer The Improvement Coach Professional Development Program in early 2017.


Aga Khan University
Aga Khan University (AKU) is an international academic institution dedicated to advancing social development through education and research in low- and middle-income countries. AKU partnered with IHI on the design of their Vaccine Uptake Promotion and Strategy Evaluation Study to improve child vaccination coverage. The study compared three different strategies while applying quality improvement methodologies across rural and urban areas in Pakistan.


Singapore Healthcare Improvement Network, Singapore
In 2014, IHI developed a Strategic Partnership with the Singapore Healthcare Improvement Network, or SHINe. This network, supported by the Ministry of Health in Singapore, supports two central activities: a large-scale, results-oriented initiative aimed at improving safety and reducing harm in health care institutions across the country; and the development of system-wide improvement capability. These activities are connected and mutually reinforcing, as the improvement capability lays the foundation for the success of the large-scale initiative, and the large-scale initiative will give SHINe the opportunity to apply and strengthen the new skills. As a result, SHINe will be increasingly equipped to operate sustainably.