Institute for Healthcare Improvement

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• IHI Open School Courses Increase Knowledge in Georgia
  Eka Rukhadze, MD, PhD, and Nino Butskhrikidze, MD, have introduced their medical students in Tbilisi, Georgia to the IHI Open School online courses. The result? A 23% increase in students' patient safety knowledge.
• 'Sue, Can You Smile?'
  In a new patient story, IHI Open School Academic Advisor Dr. James Moses introduces us to Sue, a nurse who undergoes several operations to remove a mass behind her ear, resulting in an adverse event. When we get to the end of the story, you’ll hear from Sue and her surgeon, Dr. Rae, as they look back on the experience nearly seven years later.
• Putting Patients at the Center of Care: Start by Shadowing
  In a short video interview, Anthony M. DiGioia, MD, pioneer in patient- and family-centered care, explains why it’s time to think like your patients.
• IHI Open School Courses Find a Home in Home Care Association
  Gina Balkus, CEO of Home Care Association of New Hampshire, has introduced the IHI Open School courses to about 40 home health nurses, therapists, and clinical directors. One member says “they are eager, eager learners. There’s a lot of passion, energy, and desire to provide the best possible care. It’s very clear that the will is there.”
• Trevor and the Perks of Diabetes
  Trevor Torres is 16. He has eczema and asthma, suffers from sleep deprivation, is allergic to nuts, and has type 1 diabetes. Is he angry or frustrated because of the inconveniences and limitations? Not at all. In fact, Trevor is the complete opposite.