In the new era of accountable care, the demands to improve quality, reduce cost, and improve the patient experience confront senior health care leaders at every turn and in every setting.
We've updated the Executive Quality Academy with new thinking and recent examples to help executives and their teams accelerate the rate of improvement and meet the challenges of the new era of accountable care. Updated components of this course include:
A new IHI Leadership Model for Improvement based on the experiences of hundreds of health care organizations
Expansion of concepts and examples beyond the traditional hospital walls - including learning from organizations pursuing the IHI Triple Aim
A new focus on how leaders drive and maintain patient-centered organizational cultures
Leadership strategies to eliminate waste (MUDA) from support and clinical care processes, critical to organizational sustainability in an era of declining revenue and reimbursement
A stronger focus on leadership and innovation
Download the 2013 Executive Quality Academy brochure by clicking on the image below:
Why Attend the IHI Executive Quality Academy?
Health care CEOs once could argue that their role was to get the finances, facilities, and capital investments right, and that it was the job of the doctors and nurses to deliver quality care. Not anymore. Leaders are responsible for all patient outcomes and are under pressure to produce both high quality and high value. While it's important to improve quality in one condition, or reduce costs in one department, the new health care environment demands system-level improvement across multiple dimensions of quality, patient outcomes, and organizational performance. This pressure, when combined with early versions of "pay-for-performance" initiatives such as Bridges to Excellence and the Hospital Quality Incentive Demonstration Project, led by Centers for Medicare & Medicaid Services/Premier, Inc., has made clinical quality performance a strategic imperative — and no longer just a regulatory requirement, or the "right thing to do." In other words, clinical quality performance is no longer delegable to "the quality people."
Responsibility for measured performance in clinical quality and safety rests squarely on the shoulders of each member of the senior executive team, regardless of whether or not they have a clinical background.
Executive level leadership that is both strategic and transformative is required.
So the question is not whether CEOs and other senior executives must take responsibility for measured system-level quality performance. The question is how to do this new job while still doing all the components of the old job. That is the core question that the Executive Quality Academy answers.
How Does the Academy Work?
This is an intensive learning and action planning session attended by up to five members of the senior executive team, including the CEO. We strongly encourage attendance by your CEO to fully maximize the value of the program. Teams who attend without their CEO find it more difficult to implement revised plans upon returning to their organization. We also encourage the attendance of one or more key board members, such as the incoming or current Board Chair, or the Chair of the Board’s Quality Committee.
The principal output of this intensive three-day program will be a detailed plan for each organization to achieve one or more "how good, by when" system-level quality aims, integrated into the strategic plan of that organization. The framing of each plan will be around the following Seven Leadership Leverage Points for Organization-Level Improvement in Health Care:
Set specific system-level aims and oversee their achievement at the highest levels of governance
Build an executable strategy to achieve the aims, and oversee the execution at the highest levels of administration
Channel attention to system-level aims and measures
Get patients and families on your team
Engage the CFO in achieving the aims
Engage physicians in achieving the aims
Build the improvement capability necessary to achieve the aims