The Improvement Map is a free, interactive, web-based tool designed to bring together the best knowledge available on the key process improvements that lead to exceptional patient care. For more information on the Improvement Map, visit the Overview tab.

*IHI's Improvement Map requires Microsoft Silverlight to run.  For more information on this free software download, read the Microsoft SilverLight Guide or email your IT department with this pre-written email. 

• Make care safer
• Make patient care transitions smoother
• Lead improvement efforts effectively
• Reduce costs and increase quality
  

Helping Hospitals Improve in Nine Core Focus Areas Identified by Partnership for Patients

The federal government's new Partnership for Patients has identified nine areas of focus and IHI has an Improvement Map key process for each:

• Adverse Drug Events (including medication reconciliation and high-alert medication safety)
• Catheter-Associated Urinary Tract Infections
• Central Line-Associated Bloodstream Infections
• Injuries from Falls and Immobility (including delirium)
• Obstetrical Adverse Events (Perinatal Elective Induction Safety and Perinatal Labor Augmentation Safety)
• Pressure Ulcers
• Surgical Site Infections
• Venous Thromboembolism
• Ventilator-Associated Pneumonia

• Adverse Drug Events (medication reconciliation) 
• Catheter-Associated Urinary Tract Infections
• Central Line-Associated Bloodstream Infections
• Injuries from Falls and Immobility
• Pressure Ulcers
• Surgical Site Infections and Surgical Complications
• Venous Thromboembolism
• Ventilator-Associated Pneumonia

Below you will find Improvement Map resources to support these aspects of your quality improvement journey.

 

Improvement Map that will help you prioritize and plan your quality improvement projects: Improvement Map Basics (2:59).

 

This Quick Reference Guide will provide you with an overview of the Improvement Map to get you started on your journey.

 

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Webinar recording: Using the Improvement Map to Make Care Safer (focusing on CA-UTI and C. diff).

 

IHI Project Manager Jesse McCall explains how the Improvement Map can help you make care safer in this video: Making Care Safer (1:18).

 

Download a list of 10 Level I evidence-based processes that will help improve patient safety: Safer Care.

 

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Webinar recording: Using the Improvement Map to Make Patient Care Transitions Smoother.

 

IHI Project Manager Emalie Parkhurst explains how the Improvement Map can help you make patient care transitions smoother: Making Patient Care Transitions Smoother (1:33).

 

Download a list of 11 processes on the Improvement Map that address making care transitions more efficient and effective: Smoother Care.

 

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Webinar recording: Using the Improvement Map to Lead Improvement Efforts Effectively.

 

IHI Hospital Portfolio Director Christina Gunther-Murphy explains how the Improvement Map can help bolster your leadership efforts: Leading Improvement Efforts Effectively (2:22).

Download a list of 12 processes that are focused on leadership and management: Lead Well

 

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Webinar Recording: Using the Improvement Map to Reduce Costs and Increase Quality.

IHI Communications Specialist Jo Ann Endo explains how the Improvement Map can help you make improving care cost less: Reducing Costs and Increasing Quality (1:39).

 

Download a list of 13 processes that require minimal upfront cost and can help reduce your expenses: Care That Costs Less.​