Institute for Healthcare Improvement

Meet Our Students Desiree de la Torre

Thu, 28 Jan 2010 20:06:00 GMT

Desiree de la Torre’s grandfather acquired an infection in a hospital. Now, Desiree, a recent business school graduate, wants to ensure that other patients have a better experience.

Improvement Advisor Professional Development Program September 2010

Thu, 28 Jan 2010 15:18:05 GMT

A ten-month development and support program designed to develop Improvement Advisors who will provide improvement expertise and leadership to their own health care organizations.

Posters

Wed, 27 Jan 2010 15:36:21 GMT

Looking for examples of great work by Chapters and Faculty Advisors? Look to these posters for inspiration.

Web&ACTION: Reducing Avoidable Emergency Department Visits

Wed, 27 Jan 2010 14:49:00 GMT

This three-session, web-based series will introduce organizations to a framework for helping to avoid unnecessary emergency department visits. Participants will be coached on how to apply the framework in their organizations.

Cottage industry to postindustrial care: The revolution in health care delivery

Tue, 26 Jan 2010 22:08:57 GMT

The authors state that the current US health care system is essentially a cottage industry of nonintegrated, dedicated artisans who eschew standardization. Services are often highly variable, performance is largely unmeasured, care is customized to individual patients, and standardized processes are regarded skeptically. Growing evidence, however, highlights the dangers of continuing to operate in cottage-industry mode.

Adopting a Service Operations Approach to the Evaluation and Management of Patients with Influenza-Like Illness in the Emergency Department in the H1N1 Era

Tue, 26 Jan 2010 21:53:29 GMT

Materials developed by IHI to help hospitals develop a standardized approach to manage flow and maintain patient safety during an “every day” disaster, using an H1N1 outbreak as an example. Companion tools such as an implementation checklist and sepsis screening tool are also provided.

Meet Our Students - Liam Shields

Tue, 26 Jan 2010 21:34:00 GMT

Nursing student Liam Shields has always liked to take things apart and then repair them. Now he’s trying to understand how to care for patients more effectively.

Hardwiring Flow: Systems and Processes for Seamless Patient Care

Tue, 26 Jan 2010 18:21:16 GMT

This book presents a proven methodology for improving patient flow that helps hospitals maximize the "Three E's": efficiency, effectiveness, and execution. Also discussed are ways to engage physicians in the flow process, and how to apply the principles of better patient flow to the emergency department, inpatient experiences, and surgical processes.

High Velocity Health Care Organizations: How Market Leaders Outpace the Competition

Tue, 26 Jan 2010 17:25:00 GMT

During this practical two-day seminar, senior leaders will learn to apply a sound theory of management that’s been time tested and shown to generate broad-based improvements. This holistic approach focuses on system-level improvements, rather than fragmented best practices.

Meet Our Students - Saranya Kurapati

Tue, 26 Jan 2010 17:25:00 GMT

Medical student Saranya Kurapati wants to improve care for people with diabetes who come to her student-run health clinic. The IHI Open School, she says, has empowered her to make real changes in the world around her.

11th Annual Office Practice Summit Student Resource Page

Mon, 25 Jan 2010 20:02:36 GMT

Calling all students: get funding ideas, learn about scholarships, and get info on low-cost hotels for the 11th Annual International Summit on Improving Patient Care in the Office Practice and the Community. The summit will be held in Washington, DC, from March 7-9, 2010.

Author in the Room

Thu, 21 Jan 2010 16:02:12 GMT

In partnership with JAMA, this program is designed to bring clinical evidence into practice by connecting practitioners to authors of JAMA articles.

AHRQ Consumer and Clinician Guides on Elective Induction of Labor

Wed, 20 Jan 2010 20:35:00 GMT

To help women and their health care providers understand the potential pros and cons of choosing induced labor, the Agency for Healthcare Research and Quality has produced two free, evidence-based research summary guides.

LEAD Program Case Studies: Transforming Safety and Quality Performance

Wed, 20 Jan 2010 18:59:00 GMT

Five health care organizations were chosen for their leadership and organizational commitment to quality and patient safety to participate in the innovative two-year LEAD program, sponsored by Blue Cross Blue Shield of Massachusetts. These case studies share their experiences and what they learned about transforming safety and quality performance.

Patient safety attitudes of paediatric trainee physicians

Tue, 19 Jan 2010 21:36:37 GMT

This study in an academic pediatric hospital used Safety Attitude Questionnaires and a specific survey to assess physician trainee attitudes toward safety. The data showed that trainees appear comfortable with caring independently for patients, but less so caring interdependently. The authors note that recently developed patient safety culture instruments may enable additional understanding of what could be implemented to make improvements.

Profiles in Improvement: Sheila Leatherman, School of Public Health, University of North Carolina at Chapel Hill

Tue, 19 Jan 2010 17:34:00 GMT

Who’s improving health care? People are — at hospitals and in office practices all across the US and internationally. IHI is sharing the stories of these individuals. Here is a profile of Sheila Leatherman (Chapel Hill, North Carolina, USA).

Expedition: Improving Flow in Key Areas: ED, ICU, and OR

Thu, 14 Jan 2010 15:33:00 GMT

This program is one way that IHI is helping hospitals implement a key component of the Improvement Map. The aim of this Expedition is to provide hospitals with the foundation and skills required to improve throughput and flow in three areas where most bottlenecks occur: the emergency department, the intensive care unit, and the operating room.

Executive Quality Academy March 2010

Thu, 14 Jan 2010 14:50:13 GMT

The Executive Quality Academy is designed to dramatically increase the capacity of senior executives to lead improvement. In this intensive three-day program, senior executive teams will identify their primary quality-related leadership challenge; articulate a bold, system-level aim that addresses the challenge; and create a detailed plan to move forward with system-level improvement based on a dynamic leadership leverage framework.

Web&ACTION: Developing Innovative Solutions to Everyday Problems

Tue, 12 Jan 2010 14:49:00 GMT

Over the course of this web-based program, experts from inside and outside of health care will introduce efficient ways to identify, test, and implement solutions to the problems hospitals face every day.

Selected 2010 Media Coverage

Mon, 11 Jan 2010 16:29:55 GMT

Selected 2010 media coverage.