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Provider and Staff Satisfaction Survey
11/29/2004 4:19:11 PM
User Comments on Provider and Staff Satisfaction Survey
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Total Posts: 1
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Re: Provider and Staff Satisfaction Survey
8/28/2005 3:40:46 PM
this should be standardized to a 5 point scale
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Re: Provider and Staff Satisfaction Survey
2/6/2007 11:47:29 AM
Attitude is important as it drives behavior. I would argue that the more direct way to measure team member perspectives is to ask about behavior rather than attitude. Doing so will help people focus on specific behaviors; as it stands, you will likely hear a great deal about "bad attitudes" which is not very precise and leaves the person with the "attitude problem" very little to go on to improve their behavior.
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