Institute for Healthcare Improvement: Discussion Groups

Making Progress on a Non-punitive Approach to Errors

Errors are made all of the time. They are made by smart, caring people working in complex systems. Most systems continue to punish people when they make mistakes. What can be done to change this punitive approach? Don't people need to be accountable for their actions? How can we strike a balance between a non-punitive environment and maintaining standards?

Search this Discussion:

Threads	Started by	Replies	Views	Last Post

Supporting Staff Involved in a Sentinel Event	Stephen Osborn	3	6793	3/27/2006 1:29:41 PM by Kathy Mixer


Disclosure to Patients and Families	Fran Griffin	2	7510	9/11/2005 5:40:12 PM by Diana Artemis


Safety Climate Survey	Terrell Poeton	0	1033	1/24/2005 3:09:10 PM by Terrell Poeton


Balancing a non-punitive environment and maintaining standards	Tom Nolan	22	29832	2/23/2004 10:40:57 PM by Martha Horike-Pyne


Data sharing with Safety Climate Survey	Jennifer Bayersdorfer	2	4553	2/17/2004 8:14:17 PM by Catherine Madden


Innovation in improving care	Steven Byers	2	7247	5/30/2003 2:05:42 AM by Gail Nielsen

Page 1 of 1