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• Condition H (Help) Brochure for Patients and Families
  This brochure provides detailed instructions for activating Condition H, a program that enables patients and family members to call for immediate help if they feel the patient is not receiving adequate medical attention.
• Family Activated Safety Team (FAST) Tools
  The Family Activated Safety Team (FAST), a Rapid Response Team activated by patients and families, provides extra help when a patient has concerns about his or her own care or when a family member has concerns about the patient's care.
• How-to Guide: Deploy Rapid Response Teams
  This How-to Guide describes key evidence-based care components for Rapid Response Teams, describes how to implement these interventions, and recommends measures to gauge improvement.
• Rapid Response Team Record with SBAR
  Both the primary nurse for the patient and the Rapid Response Team nurse have responsibility for completing the form when a Rapid Response Team call is initiated, and the form then becomes a permanent part of the patient.
• Rapid Response Team Record: Documentation Tool
  This tool is used to document each response to a Rapid Response Team call and the embedded SBAR (Situation, Background, Assessment, Recommendation) section is helpful for framing the conversation with the team or the provider.

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• Conduct a Three-Day Pilot Test of Your Rapid Response Team
  Once a Rapid Response Team has been designed, a pilot test is useful to identify any oversights in planning and to review the overall function of the team.
• Determine the Range of Rapid Response Team Interventions
  Clearly defining the scope and limits of the interventions that the Rapid Response Team will be able to execute is essential to its overall function.
• Establish a Rapid Response Team
  The Rapid Response Team, known by some as the Medical Emergency Team, is a team of clinicians who bring critical care expertise to the bedside.
• Establish Criteria for Activating the Rapid Response Team
  Criteria are necessary for staff to guide staff and family members when to call the Rapid Response Team.
• Establish Membership of Your Rapid Response Team
  Determining key members of you Rapid Response Team is an essential first step in establishing a rapid response system.

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• Measures: Deploy Rapid Response Teams
  Care teams should measure key components of deploying Rapid Response Teams recommended in the How-to Guide: Deploy Rapid Response Teams.
• Number of Codes (Crash Calls) per 1,000 Inpatient Discharges
  Description of code rate (crash call rate)
• Utilization of the Rapid Response Team
  This measures tracks the number of calls to a Rapid Response Team per 1,000 discharges.

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• Medical Emergency Team (MET) Debriefing Form
  
  This form is used by the Medical Emergency Team (MET) nurse to debrief with the floor nurse after each MET event, with the goals of providing an update on the patient's status, educating nurses on MET activation, and improving the MET process.
• How-to Guide: Deploy Rapid Response Teams
  
  This How-to Guide describes key evidence-based care components for Rapid Response Teams, describes how to implement these interventions, and recommends measures to gauge improvement.
• Nursing Assessment Form with Medical Emergency Team (MET) Guidelines
  
  This form includes MET activation guidelines and serves as a reminder for the floor nurse to activate the MET if any of the abnormal signs or symptoms are present, thereby instituting early intervention when necessary.
• Rapid Response Team Record with SBAR
  
  Both the primary nurse for the patient and the Rapid Response Team nurse have responsibility for completing the form when a Rapid Response Team call is initiated, and the form then becomes a permanent part of the patient.
• Script to Orient Patients and Families to Family Activated Safety Team (FAST)
  
  Hospital staff can use this script to orient patients and families to the Family Activated Safety Team (FAST), a hotline to obtain extra help when concerns about care arise.

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• Passport Exclusive: Establishing an Early Warning System — Detecting Decline Early
  
  In this audio slide show Kathy Duncan, RN, faculty expert on Rapid Response Teams for IHI, says an Early Warning Scoring System (EWSS) can add another layer of early detection to the Rapid Response Team system.

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• Passport Exclusive: Getting Started with Early Warning Scoring Systems
  
  In this video show Christiane Levine, RN, provides tips on how to get started with an early warning scoring system.